Gear rack and pinion: Custodian would encounter steer feel being heavier and may feel some pulling

Bulletin number

9100575

Component

Steering

Summary

Gear rack and pinion: Custodian would encounter steer feel being heavier and may feel some pulling. Customer may complain the steering feels heavy while returning to steering wheel to center during a lower speed turn. Customer may also complain the vehicles pulls slightly at highway speeds. There are no DTCs associated with that scenario. Older software pull drift compensation and zero-point learning is not optimized. New Software has optimized pull drift compensation and zero-point learning. Do not replace the steering gear for these scenarios when an EPS DTC is not present. Reflash software instead.

Owners of these vehicles have filed 22 complaints in the steering category.