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June 11, 2025 Service bulletin

After the software upgrade to …24-11-5xx, the customer is no longer able to log onto Alexa in the vehicle

MINI technical service bulletin M650625 for 2025 MINI Cooper and 2025 MINI Countryman.

Bulletin number
M650625
Component
Electrical system
Summary
After the software upgrade to …24-11-5xx, the customer is no longer able to log onto Alexa in the vehicle. The system reacts to the customer’s voice (a blue line appears on the central display), but Alexa does notwork.

Owners of these vehicles have filed 8 complaints in the electrical category.

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