Voluntary emissions service campaign: dealer parts and service manager memo (SC338)

Bulletin number

SC338_DPSM (SC338)

Component

Electrical system

Summary

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC338) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign to update the battery management system (BMS) to prevent overcharging of the 12V Lithium battery in certain 2023-2024 MY Sportage Hybrid (HEV) vehicles manufactured from February 15, 2022 through October 28, 2023 and 2023 MY Niro Hybrid (HEV) vehicles manufactured from June 21, 2022 through February 6, 2023. These vehicles have not had SA553 completed yet.

Owners of these vehicles have filed 56 complaints in the electrical category.