Certain 2024MY Kona Electric (SX2 EV) and 2023-2024MY IONIQ 5 (NE EV) vehicles are equipped with a Motor...

Bulletin number

25-01-042H TSB (TDR)

Component

Power train

Summary

Certain 2024MY Kona Electric (SX2 EV) and 2023-2024MY IONIQ 5 (NE EV) vehicles are equipped with a Motor and Reduction Gear System, also known as Motor-Gear Driven Unit (MGDU), that may have received an incorrect amount of oil/fluid during manufacturing. In some cases, the motor and/or reduction gear can produce a grinding/whining noise during operation. Follow the procedures in this bulletin to drain the existing oil and replace it with new oil to resolve this condition.

Owners of these vehicles have filed 111 complaints in the transmission category.