Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update To 5.65 Software Level The customer...

Bulletin number

08-269-25

Component

Electrical system

Summary

Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update To 5.65 Software Level The customer may comment on the following: ● Radio screen displays "Uconnect Box Error" with the message "Uconnect Box requires service. Please visit an authorized dealer" This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.53 to 5.65 software level.

Owners of these vehicles have filed 53 complaints in the electrical category.