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August 11, 2025 Service bulletin

Some customers may complain of an engine restart failure after i-stop activation, following a stop after...

Mazda technical service bulletin 01-005-25 for 2022-2023 Mazda MAZDA3 and 2022-2023 Mazda CX-30.

Bulletin number
01-005-25
Component
Engine
Summary
Some customers may complain of an engine restart failure after i-stop activation, following a stop after low-speed driving (below 20 km/h). Engine restart is possible with key operation. This problem occurs when an IR request happens during an extremely short period (a few milliseconds) while transitioning to i-stop control, such as when the brake is released. In this case, the engine may fail to restart due to improper i-stop control. This concern has been eliminated through a PCM control software modification.

Owners of these vehicles have filed 15 complaints in the engine category.

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