August 28, 2025 Service campaign

Subject: Puerto Rico specification vehicles do not have Connected Vehicle Services (CV) Owner Notification...

Mazda technical service bulletin ONP10 Dlr Ltr for 2025 Mazda MAZDA3, 2025 Mazda CX-5 and 2025 Mazda CX-90 and others.

Bulletin number: ONP10 Dlr Ltr (ONP10)
Component: Unknown or other
Summary: Subject: Puerto Rico specification vehicles do not have Connected Vehicle Services (CV) Owner Notification Program ONP10 – 2025MY Mazda CX-5, Mazda3, CX-70, CX-90 Dear Mazda Dealer Colleagues, Mazda Motor Corporation has decided to conduct an Owner Notification Program (ONP) on certain 2025 Mazda Corporate and Retail Fleet vehicles. There are 199 vehicles in this campaign and no Mazda Retail vehicles in dealer stock or sold new, used or CPO are affected. Subject VIN and Production date ranges: Model and Quantity affected Subject VIN range Various non-sequential VIN’s for these models Only specific vehicles with ONP10 listed in Warranty Vehicle Inquiry are affected Concern Outline: 199 Puerto Rico specification vehicles were sold and registered in the United States as both Corporate vehicles (75) and Rental Fleet vehicles (124). These vehicles do not have Connected Vehicle Services (CV) available, which also means these vehicles cannot be connected to the MyMazda App to use various features like remote start.

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