Ccnc – dealer mode network reset (SA625)

Bulletin number

TSB_ELE397 (SA625)

Component

Electrical system

Summary

TECHNICAL SERVICE BULLETIN: CCNC – DEALER MODE NETWORK RESET (SA625) - This bulletin provides information to access the ‘Dealer Mode’ function on 2026MY models listed on page 6 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.

Owners of these vehicles have filed 25 complaints in the electrical category.