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September 17, 2025 Service bulletin

Plug and charge logic improvement

Kia technical service bulletin TSB_ELE396 for 2025 Kia EV6 and 2026 Kia EV9.

Bulletin number
TSB_ELE396
Component
Electrical system
Summary
TECHNICAL SERVICE BULLETIN: PLUG AND CHARGE LOGIC IMPROVEMENT - This bulletin provides information to upgrade the Central Communication Unit ‘CCU’ and Power Transfer Communication Module ‘PCM’ system software on certain 2025MY EV6 (CVa) vehicles produced from January 7, 2025 through August 20, 2025, and 2026MY EV9 (MVa) vehicles produced from January 2, 2025 through September 3, 2025 built at a Kia assembly plant in the US, that have either failed the Over-The-Air (OTA) software upgrade or in cases where Kia Connect is not available to the customer. This update provides certain EV6 (CVa) and EV9 (MVa) with the Plug and Charge (PnC) feature that simplifies the process of charging electric vehicles (EVs) by automating authentication and payment. It allows drivers to simply plug their vehicle into a compatible charging station, and the charging process starts automatically without needing to use an app, card, or other form of authentication.

Owners of these vehicles have filed 52 complaints in the electrical category.

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