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September 16, 2025 Service bulletin

Sbw gear selection logic improvement (SA626)

Kia technical service bulletin TSB_ELE398 for 2024-2025 Kia EV9.

Bulletin number
TSB_ELE398 (SA626)
Component
Electrical system
Summary
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: SBW GEAR SELECTION LOGIC IMPROVEMENT (SA626) - This bulletin provides information to upgrade the ‘E-SHIFTER’ system software on certain 2024-2025MY EV9 (MV1) vehicles produced from May 3, 2023, through January 6, 2025, which may exhibit an intermittent inability to select the Reverse (R) gear position. When this occurs, the vehicle returns to the Neutral (N) gear position and displays “N” in the instrument panel. The software update improves gear selection performance.

Owners of these vehicles have filed 108 complaints in the electrical category.

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