On certain Model S and Model X vehicles built between approximately January 2021 and September 22, 2022,...

Bulletin number

SB-25-16-002 (SB-25-16-002)

Component

Electrical system

Summary

On certain Model S and Model X vehicles built between approximately January 2021 and September 22, 2022, the High Voltage (HV) battery ports’ plungers intended for internal water leak egress (also known as flood ports) can be replaced with plungers that are more robust against external ingress due to submersion during flooding or other similar high-severity abuse instances. Replace all 5 flood port plungers with updated parts. This new revision, R2, updates the affected Countries/Regions.

Owners of these vehicles have filed 65 complaints in the electrical category.