Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software...

Bulletin number

16-004-25

Component

Electrical system

Summary

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA05_10026 or 7230C2A-NA05_10026). NOTE: If current version is not 7230C1A-NA05_ or 7230C2A-NA05_ , this TSB is not applicable. (Ver. 7230C1A-NA05_10026 or 7230C2A-NA05_10026) fixes these software errors (bugs): The list on the center display may appear distorted, giving a double image. The system may reboot when the ignition is turned on. The voice recognition function does not start. The unit used for height input is incorrect in the driver personalization system. CarPlay may fail to connect while driving on the highway. (Ver. 7230C1A-NA05_10022, 7230C2A-NA05_10022) fixes these software errors (bugs): The banner display for battery level notifications of Bluetooth®-connected devices has been modified. Alexa may be signed out when the driver is uninstalled after Alexa has been set up, The Wi-Fi client connection screen may not disappear even after several seconds. The system may freeze on the disclaimer screen when the engine is started normally after using the remote engine starter. Only Bluetooth® connection is established when attempting to connect Android Auto. The infotainment screen turns black when SiriusXM Radio is selected. The cancel operation may not function when manually connecting to a Wi-Fi client. Air conditioning settings cannot be controlled via Alexa without a CV contract.

Owners of these vehicles have filed 4 complaints in the electrical category.