Voluntary service campaign: dealer parts and service manager memo (SC352)
Kia technical service bulletin SC352_DPSM for 2025-2026 Kia Carnival Hybrid.
- Bulletin number
- SC352_DPSM (SC352)
- Component
- Electrical system
- Summary
- VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC352) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign on certain 2025-2026 MY Carnival Hybrid (HEV) vehicles manufactured from May 16, 2024 through September 8, 2025 to update the Heating, Ventilation, and Air Conditioning (HVAC) control software to prevent excessive discharging of the 12V battery by the Positive Temperature Coefficient (PTC) heater under certain operating conditions.
Owners of these vehicles have filed 38 complaints in the electrical category.
Vehicles covered
- Kia Carnival Hybrid 2025-2026 20252026
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