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November 13, 2025 Service campaign

Voluntary service campaign: owner notification (SC352)

Kia technical service bulletin SC352_OWNR for 2025-2026 Kia Carnival Hybrid.

Bulletin number
SC352_OWNR (SC352)
Component
Electrical system
Summary
VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC352) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign on certain 2025-2026 MY Carnival Hybrid (HEV) vehicles to update the Heating, Ventilation, and Air Conditioning (HVAC) control software to prevent excessive discharging of the 12V battery by the Positive Temperature Coefficient (PTC) heater under certain operating conditions.

Owners of these vehicles have filed 38 complaints in the electrical category.

Vehicles covered

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