Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 R1T and R1S vehicles

Bulletin number

RCA-30-25-001-1 (FSAM-1380)

Component

Fuel/propulsion system

Summary

Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 R1T and R1S vehicles. These vehicles may have HV battery connectors that are susceptible to corrosion in some climates. If corrosion occurs, the vehicle may enter into a reduced performance safe-state mode and a fault indicator light will illuminate on the driver display alerting the driver to have service performed on their vehicle. Rivian will apply sealant to prevent corrosion. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.

Owners of these vehicles have filed 11 complaints in the fuel system category.