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December 8, 2025 Service campaign

Customer Satisfaction Program

Cadillac technical service bulletin N252536940 for 2026 Cadillac Escalade and 2026 Cadillac Escalade ESV.

Bulletin number
N252536940 (N252536940)
Component
Unknown or other
Summary
Customer Satisfaction Program. On certain vehicles listed above, the customer was mistakenly double charged for components already included in the Cargo Convenience Package (RPO PDP). This specifically includes: VQQ $595.00, VRS $275.00, and W2D $95.00. Dealers will provide the customer with a reimbursement check in the amount of $965.00 USD.

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