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December 2, 2025 Service bulletin

R1H Radio Software USB Update to U33.43 Customers may experience one or more of the following: ● Pressing...

Chrysler technical service bulletin 08-389-25 for 2023-2025 Chrysler Pacifica, 2023-2025 Chrysler Pacifica Plug-In Hybrid and 2023-2025 Chrysler Voyager.

Bulletin number
08-389-25
Component
Electrical system
Summary
R1H Radio Software USB Update to U33.43 Customers may experience one or more of the following: ● Pressing the left steering wheel control to cycle through the presets, skips through several of the preset channels and calls other SXM stations not on the preset list. ● After an overnight sleep cycle, preset bar stays blank in the Media tab and media widget. ● Whenever the "Navigation Turn-by-Turn Displayed in Cluster" button is checked, once a different tab is selected, the previously checked box becomes unchecked This bulletin involves updating the software to U33.43.

Owners of these vehicles have filed 84 complaints in the electrical category.

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