Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle...

Bulletin number

25-SS-004H TSB (Z12)

Component

Suspension

Summary

Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn self-leveling rear shock absorbers. Hyundai is extending the warranty coverage for the self-leveling rear shock absorbers to 10 years/120,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the procedure in this bulletin to identify the source of the noise and replace the self-leveling rear shock absorbers.

Owners of these vehicles have filed 111 complaints in the suspension category.