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April 8, 2026 Service campaign

Customer Satisfaction Program

Cadillac technical service bulletin N252511441-01 for 2025-2026 Cadillac Escalade Iq and 2026 Cadillac Escalade Iql.

Bulletin number
N252511441-01 (N252511441-01)
Component
Unknown or other
Summary
Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will replace the 3rd row outboard head restraints, and if applicable, replace the 2nd row head restraints.

Vehicles covered

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