Voluntary service campaign: dealer principal memo (SC363)

Bulletin number

SC363_DP (SC363)

Component

Power train

Summary

VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC363) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign to inspect the oil level plug and automatic transmission fluid (ATF) for signs of leakage and, if necessary, replace the oil level plug gasket and ATF filler bolt and ensure the oil level plug is tightened to Kia’s factory specifications. Depending on the results of the inspection, the 8-speed Automatic Transaxle (A/T) may require replacement in 12 units of 2025-2026 MY K5 vehicles manufactured from April 7, 2025 through October 1, 2025, 5 units of 2026 MY Sportage vehicles manufactured from June 11, 2025 through August 19, 2025, and 184 units of 2025-2026 MY Carnival vehicles manufactured from February 20, 2025 through September 17, 2025.

Owners of these vehicles have filed 16 complaints in the transmission category.