Voluntary service campaign: owner notification (SC363)

Bulletin number

SC363_OWNR_KA4 (SC363)

Component

Power train

Summary

VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC363) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign on certain 2025-2026 MY Carnival vehicles to inspect the oil level plug and automatic transmission fluid (ATF) for signs of leakage and, if necessary, replace the oil level plug gasket and ATF filler bolt and ensure the oil level plug is tightened to Kia’s factory specifications. If necessary, the 8-speed Automatic Transaxle (A/T) may require replacement based on the inspection results.

Owners of these vehicles have filed 10 complaints in the transmission category.