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April 16, 2026 Service bulletin

Description

Mazda technical service bulletin SA-025-26 for 2026 Mazda CX-5.

Bulletin number
SA-025-26
Component
Electrical system
Summary
DESCRIPTION Some customers may experience Google Assistant Improper Operation. 1. The vehicle’s location and the location indicated by voice input are far apart. Example: The attached video shows that the vehicle is in Irvine, CA; however, when the driver asked for directions, the system responded with a location in Washington State. Temorary Workaround Search the navigation destination manually, instead of using Google Assistant . REPAIR PROCEDURE Perform Factory Reset NOTE: Factory Reset will remove all customer settings. In addition, the pre-installed applications will also be reset to their factory settings. Get permission from the customer before you proceed.

Owners of these vehicles have filed 5 complaints in the electrical category.

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