This Service Alert supersedes the previously issued SA(s) listed below
Mazda technical service bulletin SA-017-26c for 2026 Mazda CX-5.
- Bulletin number
- SA-017-26c
- Component
- Engine
- Summary
- This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-017/26 05/20/26 and 03/17/26 DESCRIPTION Some customers may experience an intermittent loss of the MyMazda App remote function. REPAIR PROCEDURE Refer to TSB 16-004/26. Did the TSB repair the customer's concern? YES: Repair is complete. • NO: Go to Recovery. • Recovery 1. Power down the vehicle and put into sleep mode (turn off the ignition, exit the vehicle, lock it, and wait at least 5 minutes). Is the concern resolved? YES: Repair complete. • NO: Proceed to the next step. • 2. Disconnect the 12V battery negative cable. Refer to NEGATIVE 12 V BATTERY TERMINAL DISCONNECTION/CONNECTION [PYU]. 3. Wait at least 10 minutes. 4. Reconnect the 12V battery and retest. NOTE: DO NOT attempt any repairs or component replacements at this time. • The vehicle may be returned to the customer. • Customer Communication Advise the customer that Mazda is aware of the condition and is currently working on a resolution. As soon as a resolution becomes available, this Service Alert will be
Vehicles covered
- Mazda CX-5 2026 2026
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