Certain 2020 – 2024 model year Palisade vehicles may exhibit a clunking or thumping noise from the rear of...

Bulletin number

Z12 OL (Z12)

Component

Suspension

Summary

Certain 2020 – 2024 model year Palisade vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn rear self-leveling shock absorbers. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, Hyundai is extending warranty coverage for the self-leveling rear shock absorbers under this condition to 10 years / 120,000 miles (whichever occurs first) from the date of original retail delivery or date of first use and is valid for original and subsequent owners.

Owners of these vehicles have filed 163 complaints in the suspension category.