R1H Radio U43.17 Software Update

Bulletin number

08-388-26

Component

Electrical system

Summary

R1H Radio U43.17 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: ● Screen freeze or radio reset. ● Projection will not reconnect. ● Audio or music skipping and/or cutting out during playback. ● Apple CarPlay®/Android Auto® improvements: fixes for disconnections, freezes, screen distortion, and pairing issues. ● "Service Air Suspension System" message displayed when the up or down button becomes stuck. ● Trailer Surround Camera dimensions not retained after an ignition cycle. ● Distorted radio startup animation. ● Home screen media widget does not display the artist name. ● Turn signal blind spot view does not turn off after the turn is completed. ● Vehicle Settings page becomes frozen and unresponsive to touch input. ● "AUTO" drive mode takes several seconds to update after the mode is changed. ● Screen display size changes from normal to small without user input. ● Radio text displays in English when Portuguese is selected. ● Screen flickers, resets, or goes blank while driving. ● Steering wheel volume adjustment causes screen distortion. ● Surround Camera View guidelines remain visible when the setting is turned off in the radio. ● User is able to add a device to the head unit while the vehicle is in motion. ● Radio bluetooth is unable to discover a phone even when the phone is directly in front of the radio. ● Fam Cam softkey requires multiple attempts before launching. ● App screen turns completely black while driving. ● Phantom chimes occur without any warning messages or notifications. ● Left-side blind spot turn signal camera has a longer activation delay than the right-side camera. ● Radio switches to Android Auto® unexpectedly and displays a black screen. ● Phone cannot be reconnected to bluetooth after being deleted. ● "Glovebox and Apps" text overlap on the MyCar or Performance Pages screen when the glovebox button is pressed. In addition, the following software enhancement is included: This bulletin involves inspecting and if required, updating the radio software level to U43.17.

Owners of these vehicles have filed 51 complaints in the electrical category.