Wi-fi hotspot does not transmit data with device connected if you confirm
Infiniti technical service bulletin ITB26-012 for 2026 Infiniti QX60 and 2025-2027 Infiniti QX80.
- Bulletin number
- ITB26-012
- Component
- Unknown or other
- Summary
- WI-FI HOTSPOT DOES NOT TRANSMIT DATA WITH DEVICE CONNECTED IF YOU CONFIRM Figure 1 ACTION 1. On 2025 QX80, confirm the client currently has a valid AT&T account. 2. On all models except 2025 QX80, confirm the client is currently enrolled in Infiniti InTouch® and is currently logged into infotainment user profile. 3. Confirm the current TCU software version number. 4. Replace the TCU, if required. 5. Using the infotainment downloader tool, confirm the current infotainment software version number. 6. Update the infotainment software, if required. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. The Wi-Fi Hotspot does not transmit data when a device is connected. HINT: Figure 1 is a screen shot of a cell phone connected to a vehicle HotSpot. ACTION 1. On 2025 QX80, confirm the client currently has a valid AT&T account. 2. On all models except 2025 QX80, confirm the client is currently enrolled in Infiniti InTouch® and is currently logged into infotainment user profile. 3. Confirm the current TCU software version number. 4. Replace the TCU, if required. 5. Using the infotainment downloader tool, confirm the current infotainment software version number. 6. Update the infotainment software, if required. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
Vehicles covered
- Infiniti QX60 2026 2026
- Infiniti QX80 2025-2027 202520262027
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