Flash: Power Liftgate Module (PLGM) Updates Customers may experience one or more of the following...

Bulletin number

08-411-26

Component

Structure: body

Summary

Flash: Power Liftgate Module (PLGM) Updates Customers may experience one or more of the following symptoms: SYMPTOM: ● A continuous chime is heard in the cargo area and does not stop when the liftgate is closed, the ignition is turned off, or the CAN bus enters sleep mode. ● The vehicle may not start because the battery has become depleted due to: ○ Noise on the CAN bus. ○ Liftgate left open for more than a few hours. ○ Continuous chime. ● Power Liftgate is not responding to the first input after waking up. ● Latch is stuck and customer is unable to open the liftgate. ● The power liftgate will not open. ● The power liftgate system chimes when attempting to operate the liftgate using a Hands-Free Entry (HFE) kick while no valid key is detected in the detection zone. ● After enabling or disabling the HFE kick or the Power Liftgate Alert feature, the PLGM does not save the changes. ● The power liftgate latch releases after pressing the exterior handle switch, but the liftgate does not power open. This bulletin involves inspecting and possibly updating the PLGM with the latest software.

Owners of these vehicles have filed 2 complaints in the body category.