3rd row seat lt RU 3rd row driver side seatbelt retractor not retracting is the customer issue

Bulletin number

9100956

Component

Seats

Summary

3rd row seat lt RU 3rd row driver side seatbelt retractor not retracting is the customer issue. Request to dealer to verify the following ; 1. Is the seatbelt not retracting or getting stuck? 2. Mark with a paint marker the exposed ribbon 3.Is the endcaps out of the assmebly ? If so which endcap is out 4.Is the spring out of the assembly? 5.Are all 3 pins/rivets present in the endcaps? 6.Is the boss on the endcaps damaged ? If so please share some pictures

Owners of these vehicles have filed 1 complaints in the seats category.