Van Hool TDX25 recalls
There are 10 safety recalls on record for the Van Hool TDX25, covering 5,130 vehicles in total across all the models in each campaign. Newest first.
Van Hool TDX25 recalls by model year
All recalls
Suspension: multiple axle
- What is wrong
- Van Hool N.V. (Van Hool) is recalling certain 2021 TDX25 motorcoaches. The front axle module welds may crack, possibly causing the front axle to fail and resulting in a loss of vehicle steering control.
- Risk
- A loss of steering control can increase the risk of a crash.
- Remedy
- Dealers will repair the welds as necessary, and install reinforcement plates, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact Van Hool's customer service at 1‑877‑427‑7278 or 1‑407‑656‑7977. Van Hool's number for this recall is SB2180.
Recall number 22V502000 · Recall details
Fuel system, diesel: fuel injection system: fuel rail
- What is wrong
- Van Hool N.V. (Van Hool) is recalling certain 2020-2021 CX45, TX45, and 2021 TDX25 vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
- Risk
- A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Cummins dealers will replace the fuel tubes, and install vibration isolators, free of charge. Interim owner notification letters were mailed January 28, 2022. Owner notification letters were mailed on March 11, 2022. Owners may contact Cummins customer service at 1‑800‑286‑6467. Van Hool's number for this recall is P1556-SB2095.
Recall number 21V995000 · Recall details
Fuel system, diesel: fuel injection system: fuel rail
- What is wrong
- Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1‑877‑427‑7278 or 1‑407‑656‑7977. Van Hool's number for this recall is P1489.
Recall number 21V385000 · Recall details
Equipment
- What is wrong
- Van Hool N.V. (Van Hool) is recalling certain 2015-2018 Van Hool TD925 and TDX25 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.
- Risk
- If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.
- Remedy
- Van Hool will notify owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began March 6, 2019. Owners may contact Van Hool customer service at 1‑877‑427‑7278 or 1‑407‑656‑7977. Van Hool's numbers for this recall is P1039/SB1578.
Recall number 18V882000 · Recall details
Seat belts: front: buckle assembly
- What is wrong
- Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.
- Risk
- The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.
- Remedy
- Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1‑877‑427‑7278 or 1‑407‑656‑7977.
Recall number 18V209000 · Recall details
Steering
- What is wrong
- Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.
- Risk
- Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
- Remedy
- Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced as necessary. These repairs will be performed free of charge. The recall began on January 19, 2017. Owners may contact ABC Bus, Inc. at 1‑877‑427‑7278. Van Hool's number for this recall is P855. Note: This recall expands recalls 14V‑569 and 15V‑331.
Recall number 16V857000 · Recall details
Seats
- What is wrong
- Van Hool N.V. (Van Hool) is recalling certain model year 2012 A300L, 2011 C2045, 2011-2013 T2145, 2012-2015 TD925, 2016 TDX25, and 2014-2015 TX45 motor coaches equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
- Risk
- If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.
- Remedy
- Van Hool will notify owners, and dealers for the manufacturer of the seat will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on May 25, 2016. Van Hool's recall number for this campaign is P814-SB1354.
Recall number 16V144000 · Recall details
Service brakes, air
- What is wrong
- Van Hool is recalling certain model year 2015-2016 TD925 vehicles manufactured May 13, 2015, to October 22, 2015, and 2015-2016 TDX25 vehicles manufactured December 23, 2014, to October 22, 2015. In the affected vehicles, the air brakes may take an excessive amount of time to release. As such, the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
- Risk
- A delay in releasing the brake could cause the brakes to drag and cause premature wear of the brake linings. Under certain conditions, excessive brake drag could contribute to heat build-up within the foundation brake assembly resulting in degradation of braking power. Heat buildup in the foundation of the brake assembly can result in a fire. Degradation of braking power can increase the risk of a crash.
- Remedy
- Van Hool's designated agent, ABC Bus, Inc. (ABC Bus), will notify Van Hool motorcoach owners, and ABC Bus dealers will correct the air brake connections, free of charge. The recall began on July 28, 2016. Owners may contact ABC Bus at 1‑877‑427‑7278. Van Hool's number for this recall is P786.
Recall number 15V743000 · Recall details
Electrical system: alternator/generator/regulator
- What is wrong
- Van Hool N.V. (Van Hool) is recalling certain model year 2014-2015 TD925 vehicles manufactured October 11, 2013, to December 12, 2014, and 2015 TDX925 vehicles manufactured on December 23, 2014. The affected vehicles are equipped with Cummins engines that may have their idle speed set too low.
- Risk
- A prolonged engine idle at the low speed, combined with high electrical demand, may cause the alternator to overheat, increasing the risk of a fire.
- Remedy
- Van Hool will notify owners through its agent ABC Bus Inc., and Cummins service technicians will correct the engine idle speed setting. Additionally, the buses need to have their alternators replaced during the next scheduled maintenance. These repairs will be performed, free of charge. The recall began on August 6, 2015. Van Hool's number for this recall is P764.
Recall number 15V422000 · Recall details
Steering
- What is wrong
- Van Hool N.V. (Van Hool) is recalling certain model year 2014 C2045, 2014-2015 CX45, TD925, TX40, TX45, and 2015 TDX25 coaches. The affected vehicles have front steering knuckle carrier that may break.
- Risk
- If the front steering knuckle carrier breaks, the coach wheel may separate from the vehicle, increasing the risk of a crash.
- Remedy
- ABC Bus will notify owners on behalf of Van Hool, and dealers will inspect and replace the affected steering knuckles, as necessary, free of charge. The recall began on July 6, 2015. Owners may contact ABC Bus at 1‑877‑427‑7278. Van Hool's number for this recall is P750.
Recall number 15V331000 · Recall details
Questions about the Van Hool TDX25 recalls
How do I check if my Van Hool TDX25 has an open recall?
Enter your VIN in the VIN decoder on this page to see the recalls for your exact model and year, then confirm with any dealer of the brand or the manufacturer, who can tell you whether the repair was already done on your car.
Do I have to pay for a recall repair?
No. Safety recall repairs are free at any authorized dealer of the brand, even if the car is out of warranty or you are not the first owner.
How many recalls does the Van Hool TDX25 have?
10, covering suspension, fuel system, diesel and equipment.
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