2020 Volkswagen Atlas Cross Sport: adaptive cruise control problems

Filed Aug 6, 2026 · Airbags, Visibility · 134,000 miles · WA

The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated that while driving at an undisclosed speed, the air bag, cruise control, electronic parking brake, and several other unknown warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the HVAC drain tube had leaked onto the air bag control module and the air bag control module and the drain tube needed to be replaced. The contact researched and became aware of the federal safety agency Campaign Number: 21V892000 (Visibility, Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 134,000.

Filed Oct 3, 2022 · Acceleration, Driver assistance · WI

Adaptive cruise control (acc) will not work if you remote started the vehicle. To get it normally work, you have to fully switch off the car and then push start it. Had the vehicle checked by vw dealer and they found no problem, but the car won't engage cruise after remote start. After months of this; the remote start will not work. Carnet told me to wait on an update to be released soon.....it has been 10 months and same story every time I call. Dealer can't get it sorted even though they replaced Carnet module twice!

Filed Mar 9, 2022 · Brakes, Driver assistance · NY

In may 2021 I had the drivers side wiring harness replaced due to being faulty which included windows unrolling on their own, cruise control not working, every time I stopped car using brakes emergency brake automatically came on and car would jerk forward, to name a few. After I hand it replaced it worked until November 2021 where once again the same problems occurred. I took it to dealership who stated wiring harness again needed to be replaced. Unfortunately part is in back order and continues to not be available. Both the dealership and VW Car Care would not authorized a loaner and I was told I would have to continue to drive the car. However, car is not safe as electronics go hay wire on it and when I stop car emergency brake goes on and jerks car and everyone in it forward. As of today my dealership states their VW representative states still on back order and have no idea how long I will have to continue to wait for part.

Filed Dec 9, 2021 · Brakes, Electrical · NY

Multiple errors when starting car including windows on drivers side roll down randomly, cruise control does not work, when I step on brakes it throws the emergency brake on and jerks the forward causing everyone in car to jerk forward. Dealership states drivers side wire harness problem but had it replaced 3/2021 and now same exact problem 12/2021

Filed Oct 1, 2020 · Acceleration, Driver assistance · 600 miles · TX

When using vehicle remote start the vehicle malfunctions with adaptive cruise control error not allowing cruise control to work or disables randomly while using cruise control. Also causing front assist to avoid crash to disable.

Filed Aug 19, 2020 · 2,600 miles · CO

Adaptive cruise control (acc) will not work if you remote started the vehicle. To get it normally work, you have to fully switch off the car and then push start it. Had the vehicle checked by vw dealer and they found nothing, then I noticed that remote start was the problem. Seem to me there should be some sort of a software update fix as it looks like there are no electric/electronic issues.