The Car has Stalled at Stoplights 3 different times. There was a message on the dashboard that told me to "manually restart the engine". I put the car in park and restarted the engine. Note: I don't use the "Eco Stop Start" mode. I'm not sure what caused this problem but in reviewing some forums it may be an N80 Valve and/or a Carbon Canister. Yes, the vehicle is available for inspection. Obviously, a stalled car could be a safety risk for the driver and others. I will be taking it to a dealer but they seemed to think it may be the battery. I don't think so, because the car started immediately once I pressed the Start Button. No Warning Signs or messages prior to Stall. Message to Manually restart after Stall.
2021 Volkswagen Atlas Cross Sport: start-stop system problems
9 of the 165 complaints about the 2021 Volkswagen Atlas Cross Sport describe start-stop system problems.
- owner complaints
- 9
- of this car's complaints
- 5%
- recalls
- 1
Start-stop system problems by model year
- 20242
- 20224
- 20219
- 20202
What owners say
The Atlas has stalled twice since purchase. Both times I was coming into and out of a parking spot. The second time I was almost rear ended by another car. The car asked me to start manually. Both times Auto start/stop was disabled.
Driving under 10mphs (in slow moving traffic or parking lot, etc.), the vehicle engine turns off and power steering also shuts down. I reported this issue to VW Service and they were able to reproduce the issue but are unable to find a fix for it. When the issue appeared AUTO START/STOP error flashed on the dash board. I avoided an accident this week when the vehicle turned off in rolling traffic. Vehicles behind me swerved to avoid crashing into me since my car engine and power steering turned off. The dealership said the vehicle is safe to drive which is not the case and are unable to provide me a loaner.
its been about 3 occasions , one being yesterday 2/16/24, as i was on the freeway my vehicle began to stall and it displayed , Error : stop/start, display said to manually start, got off the freeway and had to put my car into park then restart again. I almost got hit and forsure bad accidents could have happened. the other occasion was about a week ago exactly, i was on a turning lane, as i was in the middle of turning, the car stopped while in motion and it displayed the same message. I almost got hit by a vehicle. i've called my nearest dealership and they were not that helpful, they tried to force it on me that it was just the vehicle feature that come with the car. i've tried to tell them the error message but they disregarded my concern. the car has been very dangerous to drive and extremely worried and concerned
-The engine shut off while I was driving the vehicle and gave me a message to please start the engine manually by putting the car in park. This happened 6 times in 2 days including twice in traffic on the highway. The dealer said the issue was due to the evap canister being saturated and debris in the n80 valve. - This put me at risk of being in a serious accident as my car had no power. I had to put my car in park and manually restart it coming to a complete stop when Me and other drivers did not expect it. - the problem has been confirmed by the dealer - The vehicle component has not been inspected other than by the dealer to my knowledge - This happened a few times with no error message or warning sign, however after the first few times my car showed a message that would say error:start/stop at startup which I believed to refer to the auto start/stop system.
Stop/start error, park brake engages, constant warning signal beeping, windows roll down, can not drive car at all without it constantly applying the park brake
UNKNOWN: 3/22 Vehicle stalled two times at 70 mph on a highway. Increased steering wheel vibrations/ shaking Increased gas pedal vibrations Overall vehicle shaking increased after this occurred Took it to dealer which had it in the shop until 3/25. Stated couldn’t find anything wrong. Went to pick it up on 3/25 and STOP/START ERROR appeared. Left it until Monday. Talked to technician and stated car misfired last week but couldn’t find anything else and cleared error code. April 4th Car stalled and stuttered three times on a major highway at 70 mph Car started shaking again. Dropped car to dealership on4/4 and on way car barely made it passed 50 mph and shook during the drive to dealership. Acceleration was very slow. Both incidents put me in positions where accidents could have happen on major highways. Luckily, I was able to pull over both times before a major accident ensued. Vehicle is still in shop without any status on an update.
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated while driving approximately 25 MPH, all the windows independently rolled up and down and the electric braking system would not operate. The air bags error light, Auto START/STOP, Lane Assist feature, and door contact switch illuminated. The vehicle was taken to a local dealer and diagnosed with a wiring harness failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,500.
About two weeks after purchasing my brand new VW Atlas Cross Sport 2021 (purchased March of 2021) the dash board warning systems have not properly worked. The screen constantly freezes and occasionally a warning appears for vehicle collision assistance when nothing is in front of me. The tire pressure light randomly comes on but the tires are always at the proper PSI. The auto start/stop will malfunction, the car will stop running to save power automatically at a red light but occasionally it gets confused and starts/stops over and over or will not start back up at all when I put pressure on the gas pedal like it should. Yesterday, 9/6/2021, the vehicle overheated after driving it for 2 hours. The odometer was at 4,001 miles. Pulled over and opened the hood and the engine was completely out of oil and antifreeze. No check engine light or low oil pressure light ever came on. The low coolant light came on but only after the vehicle began to overheat. A mechanic who pulled over to help us stated that it was so low that it's a miracle the vehicle did not catch on fire. He stated the fluids must of come low from the dealership but that the operating syatem is supposed to warn me well ahead of time but it did not. The manual recommends 7,000 to 10,000 miles for an oil change, the vehicle just hit 4,000 miles. No warning or check engine light warning until after the emergency occurs is NOT OKAY!
Service bulletins that may apply
- This Supporting FAQ is for the Atlas Front Door Wiring Harness Class Action Settlement for vehicles...
- Volkswagen is extending warranty coverage for the Front Door Wiring Harnesses on certain 2019-2023 Atlas...
- This is a notice for software changes with the ODIS diagnostic program to correct the communication during...
- This is a notice for software changes with the ODIS diagnostic program to correct the communication during...
- This is a notice for software changes with the ODIS diagnostic program to correct the communication during...
- Diagnosis for Excessive Current Draw.
- A "How To" activate Car Net® 2.0
- Activation
Related recalls
Electrical system: wiring: relays/solenoids
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
- Risk
- A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
- Remedy
- Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 97FR.
Recall number 21V616000 · Recall details
Questions about the 2021 Volkswagen Atlas Cross Sport start-stop
Is start-stop system problems a common problem on the 2021 Volkswagen Atlas Cross Sport?
9 of 165 owner complaints about the 2021 Volkswagen Atlas Cross Sport (5%) mention start-stop system problems. The model year with the most reports is 2021.
Is there a recall or service bulletin for this on the 2021 Volkswagen Atlas Cross Sport?
There is 1 recall and 93 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Volkswagen Atlas Cross Sport
Check engine light 23Stalling 15Grinding brakes 13Headlights 10Airbag light 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2021 Volkswagen Atlas Cross Sport?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history