The right daytime running lights have failed. It creates a safety hazard for driving. The only remedy is to replace the entire headlight which is costly. This is due to poor manufacturing that lets in water to damage the led.
Volkswagen Atlas Cross Sport headlights problems
16 of the 498 owner complaints about the Volkswagen Atlas Cross Sport describe headlights failing or too dim, most of them for the 2021 model year.
- owner complaints
- 16
- worst model year
- 2021
Is there a fix? There is 1 recall for this area of the car. See below
By model year
- 20242
- 20231
- 20221
- 202110
- 20202
Often reported together
What owners say
The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact stated that while seated inside the parked vehicle, the contact became aware of a reflection and exited the vehicle and discovered that the daytime running lights were inoperable. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the headlight assembly needed to be replaced. The headlight assembly was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 18,000.
Right side daytime running light went out. Confirmed by dealer and headlamp assembly was replaced.
The daylight LED lights have gone out. There is no replacement aside from replacing the whole headlight. LED’s shouldn’t go out and the cost of the replacement is high.
At 76000 miles, the daytime running light on the passenger side went out. I took the vehicle into the dealership for repair and I was told that because there is an internal open circuit, the entire headlight assembly will need to be replaced. I was quoted $1600 for the part, not including labor. This is a safety issue due to one daytime running light being a distraction for other drivers as well as myself.
Both day time running lights failed right after warranty expired. This repair requires over 2300$ repair because both entire headlights need to be replaced. This is a frequent problem that VW is aware yet refuses to rectify. It cause my vehicle to be less visible because of aporr design by VW.
The daytime running light on the passenger side is out. The entire headlight assembly and bumper have to be removed to repair this. It will cost $1400 to repair. This is a safety issue and should be covered by Volkswagen.
Exactly at 50,000 miles, both Daytime Running Lights stopped working This is a very well known issue in the owners community and seems very o purpose, since to fix it, instead of just having to replace a bulb or small part, dealer requires to replace the whole headlight assembly
One of the daytime running lights has gone out with only 45,000 miles on my vehicle. Dealership says they need to replace the entire headlight assembly, instead of the bulb, at a cost of $1,500. No prior warning as to this issue. There are a number of cases with this same problem at low vehicle mileage.
Driver side headlight stopped working after a little over 4 years but less than 50,000 miles. On coming drivers from other side of road are distracted by only one light working and tend to serve toward my car. No warning signs or messages appear in the car. Unfortunately, outside of warranty and the entire light console needs to be replaced. Appears to be a common problem on the Atlas Cross Sport 21' and per dealer parts on back order.
Related recalls
Exterior lighting: headlights
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 94N7.
Recall number 20V504000 · Recall details
Questions about the Volkswagen Atlas Cross Sport headlights
Which Volkswagen Atlas Cross Sport years have headlights failing or too dim problems?
The model years with the most reports are 2021 (10 complaints), 2020 (2 complaints) and 2024 (2 complaints).
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