My foot was completely on the brake pedal during a low-speed parking maneuver, and the vehicle, un-commanded, surged forward, causing the crash. The vehicle actively fought my braking. Also the crash assist did not engage nor stop the vehicle either , I was directly in front of the car I collided with.
2024 Volkswagen Atlas brakes problems
37 complaints (21% of all complaints for this car). 1 crash reported.
- owner complaints
- 37
- of this car's complaints
- 21%
- crashes
- 1
- recalls
- 2
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Volkswagen Atlas brakes problems in other years
Specific symptoms reported on the 2024 Volkswagen Atlas brakes
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Service brakes
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
- Risk
- A loss of vehicle control increases the risk of a crash.
- Remedy
- Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 42HX.
Recall number 25V434000 · Recall details
Service brakes, hydraulic: foundation components: master cylinder
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.
- Risk
- An obstructed brake fluid port can cause a loss of brake function, increasing the risk of a crash.
- Remedy
- Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024. Owners may contact Volkswagen Customer Relations at 1‑800‑893‑5298. Volkswagen's number for this recall is 471F.
Recall number 24V723000 · Recall details
What 2024 Volkswagen Atlas owners say
Most recent owner complaints, unedited.
. Brake Master Cylinder Failure: The brake pedal feels soft and spongy and produces hydraulic groaning noises, indicating a failure of the master brake cylinder consistent with the federal safety agency Recall 24V‑723. The dealership has declined to replace it. 2. Suspension Defect and Improper Repair: The vehicle exhibits premature and abnormal tire wear due to faulty suspension components. Although Recall 42HX mandates the replacement of affected suspension bolts, the dealership merely retightened existing hardware. 3. Water Leak and Airbag Wiring Hazard: Water is leaking into the cabin on the passenger side through the sun visor headliner. This threatens the Passenger Occupant Detection System wiring harness and airbag deployment electronics, risking deactivation of the passenger airbag. Furthermore, the dealership declined requests for a suitable loaner or rental vehicle, offering only an Uber ride home. Given that my spouse and I are mobilitydisabled individuals traveling with a working service animal, this refusal to provide adequate transportation obstructs our ability to safely obtain service under the warranty. I am exploring all legal remedies, including those under the SongBeverly Consumer Warranty Act.
Component/System Failure: The braking system, specifically the brake rotors (and possibly pads), appears to be malfunctioning. The vehicle experiences severe vibration during braking. The vehicle is available for inspection upon request. Safety Risk: While braking at highway speeds (approximately 50–70 mph), the steering wheel shakes violently and the vehicle vibrates rapidly. This reduces control and creates a serious safety risk, especially when driving downhill or in traffic. It increases stopping distance and makes the vehicle feel unstable. Reproducibility / Dealer Confirmation: The issue has been reproduced multiple times under normal driving conditions. The dealership inspected the vehicle and acknowledged brake/rotor-related vibration but classified it as normal wear and tear and declined warranty repair. Inspections by Others: The vehicle has been inspected by an authorized Volkswagen dealership. No police or insurance inspections were involved. Warning Lamps or Prior Symptoms: No warning lights or dashboard messages were displayed prior to or during the issue. The only symptom is severe shaking and vibration during braking, which began around 33,000 miles for 2024 ATLAS. Additional Details / Suspected Cause: Given the low mileage, this appears to be premature failure of brake components rather than normal wear. Similar complaints have been reported by other owners, suggesting a potential defect or design issue.
am filing a complaint regarding my 2024 Volkswagen due to ongoing safety concerns and the dealership’s refusal to properly address them under warranty. Since early ownership, I have experienced abnormal brake behavior (including a “spongy” or inconsistent pedal feel) and suspension-related issues. At under 16,000 miles, the vehicle has already shown irregular tire wear (feathering), which indicates a potential alignment or suspension defect. These issues raise serious safety concerns, particularly regarding braking reliability and vehicle stability. Despite multiple visits, the dealership has repeatedly stated that “no issues were found,” while simultaneously recommending services such as wheel alignment at my expense. This is contradictory, as the premature tire wear and drivability concerns suggest an underlying defect that should be covered under warranty. Additionally, there is a known recall involving similar models for brake system components (master cylinder), yet my VIN was excluded despite exhibiting similar symptoms. The dealership has not made a good-faith effort to investigate whether my vehicle is affected by a related defect. I believe the dealership is avoiding warranty responsibility by minimizing or dismissing legitimate safety concerns. I am requesting that this matter be formally investigated, including potential defects in the braking and suspension systems, and whether this vehicle should be covered under recall or warranty provisions. This situation presents a potential safety risk not only to myself and my family but also to others on the road.
Brakes are constantly grinding and squeaking Seat belt sensor has an issue - Seat belt noise will continuously go off if no one is sitting in the seat If you give the SUV more gas going uphill then it gets stuck in that gear, which means there is a transmission issue. Car also randomly jolts The safety of my family is put at risk each day I drive the SUV. The dealer has not confirmed the issue and told me the brake squeaking is because of the materials used to produce the SUV. There has been no resolution after the vehicle has been inspected 3x by the Dealer. No warning messages before the issue appeared
The brakes on the vehicle are spongy and have to be depressed much more than normal for it to be applied. There is a brake system recall by VW but my vehicle is not part of the recall list. However I am experiencing the same symptoms as what's listed in the recall reasons.
I am writing to formally report repeated and serious defects with my 2024 Volkswagen Atlas, VIN [XXX] , which I leased in California. These defects occurred well within the vehicle’s first year and while under factory warranty. Brake System Defect At 8,405 miles, the vehicle received its 10,000-mile maintenance. At 9,340 miles, brake pads measured 10 mm front / 8 mm rear, reflecting nearly new condition. By 13,175 miles, the pads had separated from their backing plates, causing scoring of the front rotors. Told they crumbled by the dealership. Dealer performed a “one-time goodwill repair” on the 1-year in-service date, replacing pads and rotors, but refused to document the failure as a warranty-covered defect. This premature failure at 13k miles is not normal wear and reflects a serious manufacturing/material defect that created a safety hazard. Engine and Oil Issues At 13,175 miles, the oil light came on and the vehicle was found to be low on oil despite proper service at 8,405 miles. At 8,405 miles the oil light also came on showing low to no oil. Intermittent Warning and Electrical Issues Throughout this period, the vehicle has experienced recurring warning messages and system malfunctions, including: “Error: Dynamic Road Sign Display” “Lane Assist Not Available” “Front Assist Has Limited Availability” TPMS issues, where displayed tire pressure did not match actual pressure, and the light remained on for days despite correct tire pressures being confirmed. Additional Warranty Repairs At 9,943 miles, the radio required a software repair under warranty. Paint defect required repair under warranty. Summary: In less than 14,000 miles, this vehicle has experienced: Critical brake system failure (pads separating, rotor damage). Engine oil loss triggering warning light. Multiple electrical and safety system errors affecting driver-assist features. Radio malfunction requiring repair. Paint defect requiring repair. I have more pics & orders INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
I am submitting this complaint to report ongoing safety-related defects with my Volkswagen vehicle that remain unresolved despite multiple attempts through the manufacturer and an authorized dealership. The vehicle has experienced recurring and unpredictable issues including warning lights activating without explanation, sensor malfunctions, abnormal and recurring brake noises, and the infotainment/vehicle information system intermittently failing to power on or experiencing complete blackouts during operation. These issues occur during normal driving and present potential safety concerns by distracting the driver, limiting access to vehicle information, and raising concerns regarding braking reliability and electrical system stability. I previously filed a formal complaint directly with Volkswagen regarding these defects and have received no meaningful response, resolution, or follow-up. I also brought the vehicle to an authorized Volkswagen dealership for inspection. Despite review, no permanent repair was completed and the same defects continue to occur. I was not provided a clear explanation, corrective action, or assurance that the vehicle is safe for continued operation. I have documentation showing that these issues are not isolated to my vehicle. Identical brake noises and infotainment system blackouts have been widely reported by other Volkswagen owners across social media platforms and Reddit community groups, suggesting a broader or systemic defect. In addition, I personally possess videos and photographs documenting the brake noises, infotainment blackouts, warning lights, and electrical irregularities affecting my vehicle. This evidence is available upon request, and I am prepared to provide follow-up information as needed. Given the repeated failures, lack of manufacturer response, and corroborating reports from other owners, I am requesting that this complaint be formally recorded and evaluated by the federal safety agency.
Not even a year old and brakes squeaking/ gurgling sounds coming from the front wheels. As time goes on seems to get worse to the point where I am braking and slips a little. I've taken by car to the dealership twice and made several calls they keep sayings it is a known issued and a flaw for VW not a safety issue. The gurling sound is not normal and not safe especially for a new vehicle. I have an open case with VW, but they won't budge since they go off of what techs are documenting. They said I would have to pay out of pocket to replace the rotors and breaks even though vehicle is only a year old. If I would have known of this issue, I would have not bought this vehicle. On another note, having issues with moisture building up and developing mold which is coming through the vents. This is something VW does not take care of would have to pay for odor treatment on faulty design. I have never ran into this issued with any other make.
The brakes on this vehicle are substandard; they produce a loud noise when cold. I took it to the dealership to assess whether the brakes were defective, but they were found to be in proper condition. However, the representative at the Volkswagen dealership mentioned that all customers with a newer Atlas experience the same issue. It appears there is a common problem with the brakes, and they have indicated that it will not be repaired or replaced. The noise suggests the brakes are retreating, which is highly distracting while driving or braking. I am therefore concerned about the possibility of an accident or brake failure.
Questions about the 2024 Volkswagen Atlas brakes
Does the 2024 Volkswagen Atlas have brakes problems?
Owners have filed 37 complaints about the brakes of the 2024 Volkswagen Atlas, 21% of all its complaints.
At what mileage do 2024 Volkswagen Atlas brakes problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2024 Volkswagen Atlas brakes?
Yes, 2 recalls: 25V434000, 24V723000. Check your VIN to see if your car still needs the free repair.
What year does the Volkswagen Atlas have bad brakes?
The Volkswagen Atlas model years with the most brakes complaints are 2021 (98 complaints), 2019 (79 complaints) and 2018 (75 complaints).
Other 2024 Volkswagen Atlas problems
Electrical 46Driver assistance 38Engine 31Transmission 22Visibility 12Lights 9Airbags 8Acceleration 7Fuel system 6Body 4Seats 4Seat belts 3Steering 3Suspension 2Wheels 2
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