Vehicle makes a grinding and creaking sound from steering assembly. When turning steering wheel to left or right, there is a groan, grinding or whirring sound emitting from the steering assembly; there is also the occasional popping sounding from either left or right, depending on direction and angle of steering input. There is also a creaking sound that can be heard from the right / passenger wheel when traveling at low to moderate speeds
2010 Volkswagen CC steering complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
Vehicle makes a grinding and creaking sound from steering assembly. I am aware of several other vw/audi models (a4, cc, passat, jetta, gti) experiencing the same issue. Volkswagen is aware of this issue and has refused to put out a recall or fix the issue under warranty or good will. As per dealer recommendation, if the issue goes unfixed could result in a fatal accident due to potentially losing complete steering without any warning. Was told by dealership that I need to replace the whole steering assembly. The vehicle is barely 5yrs old and less than 70k miles. I have found several online posts in forums from drivers who have experienced similar if not more catastrophic incidents where they lost complete steering control (found in various vw/audi forums). When turning steering wheel to left or right, there is a groan, grinding or whirring sound emitting from the steering assembly; there is also the occasional popping sounding from either left or right, depending on direction and angle of steering input. There is also a creaking sound that can be heard from the right / passenger wheel when traveling at low to moderate speeds. Will also experience vibration or noticeable feedback in steering wheel at highway speeds (50mph +) similar to tie-rod end links going bad. Or will feel noticeable feed back while taking a slow corner when wheel is held or turned to left (as in getting on or off an exit ramp). I have filed a complaint with vw but they will not resolve or help contribute to the repairs claiming that vehicle is out of warranty. However, steering systems should not fail in such an early stage of a vehicle's life unless workmanship and quality are sub-par.
Tl* the contact owns a 2010 volkswagen cc. While driving approximately 40 MPH, a popping noise emitted from the steering column and the steering wheel slightly seized. The steering wheel began to turn independently. The contact continued to drive with force being applied to the steering wheel. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 56,000.
When attempting to start the vehicle, placing the key into the ignition, there is a delayed start, or no start condition. A message appears in the vehicle display screen "defective steering column lock". The vehicle is disabled and unable to start. This is an unsafe condition for manual transmission vehicles, if stalling occurs while in an intersection, and the operator is unable to re-start the engine, and the steering wheel locks.
After purchasing vehicle from dealership, I noticed an audible whirring sound coming from the steering system.the vehicle was at a standstill and can be heard when turning wheel to left or right from lock to lock. At first it was a faint whirring sound as if the vehicle was low on power steering fluid. However, the system is electro-mechanical. No hydraulic pumps. The sound has gotten progressively worse and the whirring sound is noticeably more audible. Upon taking it to the vw dealership, service technician says that the entire rack/pinion system has to be replaced because it is defective. Vehicle is less than 40k miles. Service tech says that this is not covered under any warranty. I have found other incidents of this make/model having the same issues, where some systems have completely failed within the first 10k miles. This is a safety issue as there may not be any warning if the system completely fails.
Tl* the contact owns a 2010 volkswagen cc sport. The contact stated that the steering wheel failed, the steering wheel shook violently and all of the lights on the instrument panel illuminated as the contact attempted to park. The contact was unable to turn or control the steering wheel. The contact shut the engine off momentarily until the steering wheel returned to normal function. The vehicle was taken to the mechanic for inspection however the steering wheel returned to normal function. The dealer performed a diagnostic and was unable to locate a failure code. The dealer advised the contact that there was nothing wrong with the vehicle and suggested having a computer update performed. The failure and current mileage was 28,000. ## VIN passed ## volkswage cc sport ##
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