The car will jerk at low gears. The transmission will jam when going from 'drive' to any other gear. When transmission jams, car acts like if it was in neutral, the "d" for drive starts flashing on the dashboard and the car wont move. The transmission will sometimes jam on first gear and wont shift up or down. I must turn off and on the car for the transmission to start working again. The issues always happen at low speeds or when going from drive to reverse.
2010 Volkswagen CC transmission complaints
Page 2 of 3: complaints 11 to 40 of 49, newest first, as owners wrote them.
I would never recommend someone to purchase a cc or volkswagen car equipped with a dsg transmission. The car will not engage park, reverse, or neutral, and when in drive it sometimes disengages into neutral leaving you to pull over and place the car in park to restart and reengage drive. Also doesn't downshift smoothly whatsoever. Pretty much my 2010 cc is great at sometimes going forwards, not parking or reversing....
I purchased this vehicle as a certified pre-owned in 4/2013 at which time it had 44423 miles on it. I have had all required maintenance, recalls and repairs performed at the dealership that I purchased from. Now after 3.5 years of owning the vehicle and only putting 31,577 miles on it, the car wouldn't engage when trying to park. When parallel parking, I put the car in reverse and it makes a noise like it is trying to go into reverse and if it won't engage the "r" starts flashing and the check engine light comes on. I have to place the vehicle in park (the "p" will then flash) and turn it off and turn it on and then it will work. Usually after driving the car 3 times or so the check engine light turns off and clears, but then a day or so later the same thing happens. This happened least 3 times a week. I took it to the dealership and repair performed to correct complaints was (1) replacement of the dual clutch pack which required the removal and re-install of my transmission which cost me $2,600.00. I believe the dsg transmission is faulty. Now after the car has been repaired, I am still having problems with the transmission jerking while going from 2nd to 3rd gear while driving on the freeway. I have owned 3 previous volkswagens and customer care was one of the reasons that brought me back to these cars. Unfortunately, customer care is pretty much non-existent now. I am really disappointed. Also, I have had the clock spring malfunction 3 times, which is 1 of the 2 recalls for this vehicle. This issue with the transmission needs to be investigated.
While driving from a stand still at a traffic light, the transmission (auto dsg) failed to change to second gear but rather disengaged prematurely causing loss of movement. This occurred at an intersection and almost caused an accident. Depressing the accelerator only caused the engine to rev up but no movement (as if the transmission was in neutral). Only way to recover was to put on hazards lights, place transmission in park, switched off the car, switched on after 30 seconds and drive away.
On the highway I was changing lanes to get off to an exit and my car loss power. It was the scariest thing ever as I had no control over the car anymore other than steering. Fortunately there wasn't that heavy of traffic so I pulled over and turned the car off then on and the flashing d that was on my screen had steadied and I was able to drive home. Only to have the same thing happen again the very next day.
Dsg transmission problems, I had the car for about 1 year and a half and suddenly after a long day of driving the car when I would get home to park the car and reverse it into the spot and it didn't engage instead I just heard a thump and then the check engine light turned on and I had the p,r,n,d,s flashing so everytime I would try to engage drive or reverse it felt like it was I'm neutral, I took the car to get looked at by a vw,porshe, mercedes specialist and he said it was the mechatronic unit so I got that changed, it seemed like that had fixed the problem then it started to do the same thing, everytime after a long drive when I go to reverse it doesn't engage and does the same thing makes every gear feel like it's in neutral so I have to turn the car off then on and it works and engages reverse with no problem, got engine code p2711 which said unexpected / implausible mechanical gear disengagement
I own a 2010 volkswagen cc with a dsg transmission. While the vehicle is in park, it shifts independently from drive to neutral. It has happened several times, including while driving on the highway. The dealer failed to diagnose the problem and simply recommended I replace the transmission. At a cost of $5400. I escalated the issue with vw of america and they were no help . They agreed that they are unable to diagnose the case and that only remedy is a new transmission . . I think this is a vw dsg transmission coverup, just like tdi emmissions car has approximately 84,000 miles
Tl* the contact owns a 2010 volkswagen cc. While driving 45 MPH, the engine warning light illuminated and a knocking noise was heard under the hood. The contact coasted the vehicle to the side of the road and was able to resume driving. The vehicle was taken to the dealer where it was diagnosed that the transmission fluid was low. In addition, when the gear shifter was in park, it shifted into reverse. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 79,000.
Takata recall my dsg is faulty I am having a few codes pop up I'm cooking my vehicle to a volkswagen dealer to get my faulty airbag recall fix and they never told me that the dsg was on a recall. I was driving on the highway and my car gear started flashing and I lost power and nearly got into an accident
Battery died and since then my parking brake has malfunctioned, stalling while driving, and car seemed to not be changing gears, left me stranded. I didn't even see this oming because I had. O signs of trouble, started up and ran well until hot then would stall out, would start up, then seemed like it was switching gears on its own. This would happened while driving on city streets, at stop lights and even at 65 MPH on freeway.
Started car put the car in reverse heard a winding noise, put the car in drive still heard noise stopped at stop light heard "knock " or "clunk" sound. I took my car to jiffy lube in hopes they could tell me what the problem was and they said exactly what I thought it was, my transmission. I called car max where I bought the car from waiting on a return call, they will have to come and get my car because I don't want anything else to happen or make matters worse. I bought my car december 29th, 2014.
Automatic transmission lurches/clunks when starting from a stopped position. This presents a safety issue as it can accelerate for a short period without the ability to stop the car. From internet research, this is a common a important safety issue with vw dsg transmissions. Literally 100s of complaints online. Please, please research this issue. Vw claims the car is "operating in spec" - anyone driving with me in the car is shocked and wonders what is wrong with the car. This happens all the time, but there are occasions when is goes away.
Tl* the contact owns a 2010 volkswagen cc. While the vehicle was in park, it moved independently. In addition, the gear would shift from drive to neutral independently. The contact had to restart the vehicle in order for it to function correctly. The failure recurred times five times. The vehicle was towed to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 82,000.
Car would not start but battery was good. Issue seems to be localized to the transmission as it eventually started after messing around with the shift lever. After starting I was unable to shift out of park and I think this is a sensor locking the shiftier.
Tl* the contact owns a 2010 volkswagen cc. The contact stated that while driving at various speeds, there was a sudden decrease in speed and the vehicle failed to accelerate as the gear selector warning light flashed. The vehicle was taken to the dealer, who diagnosed that the mechatronic control unit needed to be replaced. The vehicle was repaired but the failure reoccurred approximately 10,000 miles after the repair. The contact also stated that while driving at various speeds, the vehicle shifted hard and jerked. The contact referenced the federal safety agency action number: pe09035(power train). The failure mileage was 31,000.
This 2010 volkswagen cc was purchased as a cpo in 2012 with 33k miles on it. Second owner. With no warning, clutch failed completely with only 43k miles, and gears would not engage, I made a sudden sharp left turn to the road side, lost control of the car, depressed brake hard to forcefully stop the car with third gear engaged. An online search shows that many other vw cc and golf (2010, 2012 models) have had clutch failures with approximately the same mileage. Also, there is a vw technical service bulletin (vw 2028783) which shows there is a clutch assembly issue with the car and directs dealers to replace clutch kit for those defect models. I contacted vw customer care as this is a safety issue, and as I in no way abused the clutch. Also, informed them that this cc is still within the 2yr/24k mile cpo warranty. Vw customer opened a case, however, the case manager claimed that the clutch is not included in the powertrain warranty and that vw would not authorize repair, even though they are aware of the fact that they updated the parts and have distributed the tsb due to premature failure.
Car purchased brand new in 2010. One owner. With no warning, clutch failed completely with only 48k miles, and gears would not engage, causing the car to be stranded in the middle of traffic. An online search shows that many other vw cc and golf (2009, 2010 models) have had clutch failures with approximately the same mileage. Also, there is a vw technical service bulletin (vw 2028783) which directs dealers to install an updated clutch kit with improved springs. I contacted vw customer care as this is a safety issue, and as I in no way abused the clutch. Also, to inform them that this cc is still within the 5yr/50k mile powertrain warranty. Vw customer opened a case, however, the case manager claimed that the clutch is not included in the powertrain warranty and that vw would not authorize repair, even though they are aware of the fact that they updated the parts and have distributed the tsb due to premature failure.
2010 vw cc sport suffered dsg clutch failure at 50000 miles, all the lurching and drive failure symptoms were experienced. Power loss with family in vehicle at freeway speeds! A warped clutch pack was promptly repaired under warranty by autobahn dealership. 55000 miles and the vehicle has developed intermittent bad shift at around 2nd/3rd gear and sometimes up in the 5th/6th gear range. The shift feels like a manual being put into 5th at 20mph and power is limited until the gear engages with a jump. Dealer has the vehicle and is evaluating it as its an intermittent (once or twice a day) problem. A new mechatronic unit or transmission has been suggested.
Dsg transmission failed to engage in reverse gear multiple times. It typically seems to only occur when forward and reverse are selected multiple times before turning off ignition. Experienced one instance in which transmission would not shift past first gear, even in manual mode and which did not recur since. Multiple incidents of no reverse activation. Once the car is turned off and turned back on, the reverse gear engages. It sounds as if it takes multiple attempts for reverse to engage upon restarting the engine.
While driving my dsg transmission started to make loud noise while shifting a gear and produce loud hit when gear is changed to the point of my steering wheel shake and almost made me loose control of the vehicle. I dropped car to the closest vw dealer, first I was told by service manager that the issue will be fixed due to recall on that particular transmission, but 4 hours later I've received call from the same person stating that I have to pay for repairs myself. Vw corporate are not interested in honoring their own recall as well.
Dsg clutches are stated to be worn out at 64k and need replacement for $2,013 dollars. Service states known issue with dsg transmission but manufacturer and dealer refuses to cover cost for "known issue." meanwhile china has huge recall on dsg transmission and giving 10 year warranty?? Anyone watching and listening? China leads the USA in safety and consumer recalls. ..really? Car lurches backward in reverse causing safety issue for people and property behind car. Also, if car parked on side of cliff car could lurch over said cliff killing all in car.
The mechatronic unit was replaced, because the car lurched from a stop into forward or reverse. Car has the dsg transmission.
My dsg equipped vehicle has a tendency to lurch forward, be slow to respond to the accelerator pedal and downshift abruptly when coming to a stop.
2010 volkswagen cc, 2.0t engine, auto transmission, with just under 13,000 miles. When I first start the car I can idle forward with no problems, but after it's warmed up I start getting very jerky forward movement from a stopped position. I tried putting the car in d and s, but get the same results. From a complete stop, I take my foot off the brake pedal, and don't touch the pedals at all, just let the car idle forward. I notice that the rpms drop from about 900 to about 800, then shoot up to about 950, the car jerks forward, then stops again as the rpms drop back down to about 800, then back up to 950 or 1000 as the car jerks forward again. Eventually, it smooths out and starts rolling forward, but it's extremely annoying and potentially dangerous.
I have a 2010 volkswagen cc with dsg that lurches as if its going to stall after taking my foot of the brakes from a dead start. The problem is worse with the A/C on. I have called volkswagen of america to open a case, but to no avail.
Tl* the contact owns a 2010 volkswagen cc. The contact stated that the vehicle decelerated abnormally before stalling. The vehicle was taken to the dealer who diagnosed that the mechatronic unit was defective and needed to be replaced. The vehicle was repaired but the remedy failed to repair the problem. Eight months later, the failure recurred. The vehicle was taken back to the dealer who was unable to diagnose the failure. The manufacturer was made aware of the failure who stated that they would contact her at a later date. The vehicle was not repaired. The failure mileage was 10,000 and the current mileage was 16,500.
This problem has happened twice with my volkswagen cc. I was driving and just accelerating on to the freeway when the car decelerated and turned off while in drive. When this happened in sept. Of 2010 they had my car for one month and replaced the megatronics unit. I do not feel safe driving this car as it shuts off with no notice. I am concerned that there is a flaw in this model that cannot be fixed.
I drive a 2010 vw passat cc v6 4motion which developed a knocking noise in the front end. I took it to the dealership where they replaced the automatic transmission, 2 drive shafts, front axles, front and rear differentials and the steering rack. I have been without my car for a month. Vw techline has been unable to determine the problem or a fix. Considering this is an expensive car, my patience has run out.
2010 volkswagen passat cc with dsg transmission lurches and nearly stalls when taking off from a stop. The car will also shutter and feel like it is about to stall when coming to a stop. The lurching gets exceptionally worse as the vehicle warms up, it will lurch 3-4 times before coasting. It is also near impossible to take off from a start without a lurch or jerk.
Mechatronic unit malfunction after 6000mi-car moves forward but not backward; harsh and jumping stop and go; rattles or spark-like noise inside front panel and getting worse when road is rough.
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