Tl* the contact owns a 2011 volkswagen cc. The contact stated that the vehicle experienced a loss of electrical power for over a year while waiting to be repaired per the federal safety agency campaign number: 17v509000 (fuel system, gasoline). In addition, the engine warning indicator illuminated intermittently. Patterson tyler volkswagen (3800 chandler hwy, tyler, tx 75702, (903) 218-6222) and hewlett volkswagen (7951 hewlett loop, georgetown, tx 78626) were contacted and confirmed that the part was unavailable. The dealers could not determine when the part would be provided to the manufacturer. The contact no longer drove the vehicle to prevent a potential failure or safety related situation. The manufacturer was notified. The failure mileage was not available. Vin tool confirms parts not available.
2011 Volkswagen CC engine complaints
Page 2 of 2: complaints 11 to 27 of 27, newest first, as owners wrote them.
Tl* the contact owns a 2011 volkswagen cc. While driving unknown speeds, the vehicle stalled and the check engine indicator illuminated. The vehicle was towed to eastside volkswagen (28400 chardon rd, willoughby hills, oh 44092) where it was diagnosed that the positive crankcase ventilation and fuel pump module needed to be replaced. The vehicle was repaired, but the failure recurred. The following day, the check engine indicator illuminated again. The vehicle was taken back to the dealer several times, but a failure could not be diagnosed. The manufacturer was not notified of the failure. The failure mileage was 95,000.
I have taken my car to vw service department 5 times since 3/23/18 for an engine light problem. First it was the throttle body, then it was the fuel system, next the intake manifold. The car is back at the dealer because the engine light is on again. Vw of america is not helpful at all.
At 81k miles the timing chain tensioner failed leading to engine failure. $5k to repair. It started running rough after I started it. I drove it 15 miles turned it off and it would not start again.
Check engine light came on, car started to misfire and dealership informed me that timing chain tensioner was bad. Car also has oil leaking issues. Car was at dealership for oil problem when it threw several codes for pvc valve and tensioner.
Fuel pump control module there has been no remedy/repair for either of these recalls and I am concerned for the safety of myself, my family and other vehicles. I am not satisfied with the notice I received stating that there is a serious issue with my car and there is no remedy for it. I cannot continue to dive my vehicle in fear of a malfunction that could take my life.
Takata recall / fuel pump control module there has been no remedy/repair for either of these recalls and I am concerned for the safety of myself, my family and other vehicles. I am not satisfied with the notice I received stating that there is a serious issue with my car and there is no remedy for it. I cannot continue to dive my vehicle in fear of a malfunction that could take my life.
They sentido me a letter
Tl* the contact owns a 2011 volkswagen cc. While driving 25 MPH, the vehicle stalled without warning and the check engine indicator illuminated. It was diagnosed that the cam shaft adjustment valve failed (part #: n205) and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 120,000.
I was driving the engine died at freeway speeds. With no power it was dangerous for me to get to the side of the road safely. If it had been at night, im not sure I would hve made it. The problem turned out to be n205 valve. It is a know problem that there is a screen that can fall apart and block the valve from moving oil to the cam shaft. Causing the timing to move and cause catastrophic engine failure. The mechanics at the dealership say it is a issue they see all the time. They said the new version of the part is to correct that. Problem is when catastrophic engine failure happens the dealership attitude seems to be we know its a problem but if the cost is to high to fix, they will not do any thing until there is a recall. That puts peoples safety at risque because of there unwillingness to fix the problem due to the companies bottom line.
Timing belt tensioner failed due to the orig design of the part. Volkswagen knew it was an issue and redesigned the part. But they left the original purchaser with the orig defective part. When that part fails, it causes a catastrophic engine failure. Which leaves the orig purchaser to replace their engines at their own cost. The fact that the part fails while driving is a safety issue, it causes the car to loose all power regardless of the speed, driving conditions and locations. Stranding the owner in a possibly precarious situation that could cause injury or death.
Tl* takata recall. The contact owns a 2011 volkswagen cc. The contact stated that the vehicle stalled without warning and was unable to restart. The vehicle was towed to a mechanic who diagnosed that the timing chain tension cylinder and the engine assembly needed to be replaced. The VIN was included in the federal safety agency campaign numbers: 16v078000 (air bags) and 15v483000 (air bags). The manufacturer was notified. The approximate failure mileage was 120,000. Vin tool confirms parts not available. Parts distribution disconnect.
2011 vw sport cc - less than 52,000 miles. Stalls while driving on the interstate. Dealer advised timing chain issues and while repairing the engine they had to replace unreliable parts. Known issue but none under recall. They said a screen shattered in the engine, a known issue is what caused all of this. All manufacturing error. Customer care admitted that and so did the dealer service department. Quote $1400. Then the next day they "discovered" the car needed a new cam shaft. New quote $2200. Nothing under warranty/recall . Vw customer care told me to save my receipts incase a recall comes about but did not care about the safety of the car or the fact they are replacing unreliable parts. If they know they are unreliable why are they not on recall. Wrote a letter to the ceo and got the cost reduced to $1400. Receipt shows one price no break down of costs and was told I could not have the parts back, even though I just paid $1400 for them. I have no idea what was under warranty or recall or was it all labor cost. Vw does not care about their customers. And by the way the air bag is still not repaired, that is under recall. Safety in vw - zero.
Rear main seal leak at 69k miles. I been doing a research and many cars are having the same problem with that engine. (tsi 2.0) which to my believe it's due to a manufacturer defect and should be addressed as a recall. Car is fairly new to be having a problem like this which is costing me to repair more than $1000 dollars. Also the pcv valve is having issues. Which I had to replace already spending $400 dollars.
My 2.0l tsi timing chain tensioner failed causing timing chain to jump timing and damaging other engine parts. I was driving when the engine light and noise came in.
On multiple occasions, vehicle failed to start, but displayed a "steering wheel lock defective" alert. When key is removed and replaced in the ignition, it will then start. In addition, the engine is now in need of replacement due to oil running low. The vehicle was maintained on its regular 10,000 mile schedule and did not give any warnings or alerts. It altogether failed to start and gave only a shaking/rattling noise when trying to crank. In all instances, the vehicle was stationary.
At 9:30 am on sunday, september 13, 2015 I was traveling down the road, and the car cut off. Two (2) attempts to restart the car were unsuccessful. After an hours wait (for aaa), attempted to re-start the car and it started. No check engine light was on prior to the incident and no usual noises. The car just stopped running. This not necessarily a complaint, but a report for possible recall research purposes. Thank you.
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