Tl-contact owns a 2015 volkswagon cc.... Contact stated recall letter was for fuel pump flange piece. Contact stated she had called volkswagon of america twice. Dealership had stated they do not have parts to fix fuel pump. Volkswagon of america also had stated they are determining what parts need to be replaced. Contact spoke with volkswagon manufacturer .. Representatibe by the name of jackson... Stated that they havent determined what the problem is with the fuel pump. Contact wanted number to federal trade commission at 202‑326‑2222 1recallsassociated with this vinmanufacturer recall number20ae the federal safety agency recall number17v509 recall statusrecall incomplete, remedy not yet available summaryon certain vehicles, there could be an interruption in electrical power to the fuel pump control module. This could result in the fuel pump running continuously, resulting in a drained battery and/or a no start condition, or cause a loss of motive power while the vehicle is in motion, which could increase the risk of a crash causing injury and/or damage to property. Safety riska loss of motive power while the vehicle is in motion could increase the risk of a crash causing injury and/or damage to property. Remedyreplace the fuel pump control module and relocate it within the vehicle. Manufacturer's notes if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the federal safety agency vehicle safety hotline at: 1‑888‑327‑4236 or tty: 1‑800‑424‑9153 or file an online complaint with the federal safety agency. Contact was advised to contact volkswagon at 800‑822‑8987 cb
2015 Volkswagen CC fuel system complaints
Page 2 of 2: complaints 11 to 12 of 12, newest first, as owners wrote them.
Loss of motive power while the vehicle is in motion on city street and loss of power from stationary position at red traffic light to a in motion green light pressed on pedal with no motion. This happened from the day I purchased the car while salesman was in the car explaining the cars specifications . When it happened he said its part of the next feature of car. He asked me to leave the car in a stationary position on incline and remove my foot off the brake and allow the car catch gear without pressing on the gas pedal that it drove up on its power and not mine. Shook my head and said "I already bought the car and cars have been doing the incline costing a long time, what are you not telling me?" it seemed that he was avoiding what happened when we lost power. It happened the same day they were giving me the keys and its been happening ever since but it skips a couple of weeks or days 2015-2017
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