Entering the freeway and a high speed, engine light and ignition coil light appeared when I reached the end of the on-ramp. Lost all propulsion 30 seconds later; the vehicle would not accelerate. Vehicle coasted to a stop on the shoulder, but barely made it since I had to move several lanes over and avoid traffic going around me. If I was moving slower, I would have been stranded on one of the lanes. There have been many other cases of the high pressure fuel pump failure for the turbo diesel engine, my vehicle is just another one.
2010 Volkswagen Golf fuel system complaints
Page 2 of 2: complaints 11 to 32 of 32, newest first, as owners wrote them.
I got into my car as normal, and began to drive. After about 5 minutes of driving, I came to a red light on a busy street. My check engine light came on and the glow plug light began to flash, the car immediately died and would not restart. I was told the high pressure fuel pump failed, and the entire fuel system has to be replaced... After I got home, I quickly google searched the issue and appears to be a common problem on a bad design by volkswagen and bosch...
Found metal shavings in fuel filter housing which will lead to the eventual failure of the hpfp and could become a potential hazard on the road. There was no failure yet but I just wanted this to be recorded as there are numerous other failures of this sort which could lead to more severe accidents.
Upon changing my fuel filter, a large amount of metal flakes were discovered in the fuel housing. They seemed to be linked to the high pressure fuel pump. Vw had to replace due to a failure starting in the high pressure pump.
**************note: this is a diesel issue.******************** diesel high pressure pump failed (hpfs) at 39,793 miles. The car stalled on the highway and would not restart. Dealer found metal shavings inside fuel filter. Entire fuel system had to be replaced. Replaced the high pressure fuel pump (hpfs), 4 fuel injectors, aux fuel pump, tank pump, all rubber/plastic lines in fuel system, all metal lines in fuel system and fuel tank. Despite being out of warranty, vw paid for the repair (over $6000 dollars in parts not including labor.) was told that, if the problem recurs the car is covered for 12 months / 12000 miles. After that, I am on my own. *tr **************note: this is a diesel issue.********************
Immediately after the 40k service on my 2010 vw golf tdi with 39,300 miles, the diesel glow plug warning light came on and the engine started running roughly. Approximately 10 seconds later, the engine stalled. The car would not restart and had to be towed to the dealership. The dealership found fragments of metal in the fuel system and replaced the entire fuel system (approximately $5000 in parts not including labor). Vw agreed to pay for the repair but there is no guarantee they will pay for this repair if it happens again. Also, vw was unable to tell me if the replacement high pressure fuel pump is the same design as the original one that failed. I am concerned the fuel pump could fail again and this time cause an accident it the car were to stall on the interstate. I am also concerned that, should the high pressure fuel pump fail again, it could cost between $8000 and $10,000 to repair. It appears that vw is repairing cars, with a fix that offes no assurance that the problem wont recur and, the federal safety agency may getting an accurate report on the actual number of high pressure fuel pump failures.
Upon making a lane change to merge into a faster moving traffic lane, the vehicle accelerated normally for one second then lost all engine power leaving me in a dangerous position. Upon depressing the clutch, the engine stalled. I was able to restart the engine after which it worked normally. This has happened approximately 20 times since. It usually creates a dangerous situation such as leaving the car without power in an oncoming traffic lane during a left turn or moving too slowly in a merging maneuver. Sometimes the check engine light will also come on and the glow plug warning light starts flashing. Clouds of white smoke always appear at the tail pipe during the power loss. The dealer has replaced a sensor 4 times which makes the warning lights go out, but the engine cutting out problem is never addressed. Vw simply state "cannot reproduce problem" and return the vehicle. The behavior is very dangerous.
I'm a vw golf tdi canadian customer who suffered a hpfp failure in the us on sept 22nd, 2011. The car stalled at 35mph, was towed to a dealership in tewksbury, ma who claimed I had contaminated diesel fuel in my car and that was the cause of the pump failure. The car was towed to montreal, canada at the local dealership and arrived on sept 30th. Fuel lab test results did not confirm any type of fuel contamination, vw canada might cover the repairs under warranty but would like to know why the pump failed if the fuel was okay as I consider this a huge safety issue. I'd like to mentioned I only fueled from shell while traveling in the us. It looks like there were over 170 other complaints including some misfueling events and it seems that the us quality of diesel and/or poor pump design (by bosch) might be the cause.
Since I first bought the tdi golf it has been easy to stall, sometimes stalling while still in motion going down the road. At approximately 20k miles stalling became sometimes unavoidable no matter how much gas you gave it from a stop. This caused the car to pull out into traffic and stall, leaving me dead in the water in dangerous traffic!! No matter how much gas I gave the car or how much I slipped the clutch it would still sometimes stall after propelling me into oncoming traffic. I have driven a manual transmission my entire life and I know how to work a clutch... This problem is not normal and many friends who I have had drive the car agree with me. At approximately 19,000 miles the glow plug light illuminated and blinked after starting the engine. The car wouldn't go above 20mph. I turned off the ignition and restarted with no further problem. At approx. 23,000 miles the car stalled 4 times in a row after cranking the engine and attempting to pull straight forward out of a parking lot. At this point the check engine light came on and the glow plug light also came back on and blinked. The car performance now is terrible and it is going into the dealership for repair. I am concerned about safety and the possibility of continuing expensive issues I may have that exceed the warranty period with this car. Please help!!!
2010 volkswagen golf tdi; on multiple occasions very noticeable loss of power lasting 2-5 seconds usually while accelerating; no stall noted but very disconcerting. Has occurred more than 20 times. Also, has very sensitive clutch with easy stalls from start in 1st gear, have driven manual-transmission cars for 20+ years and have never stalled a car with such ease as the tdi golf. Has created multiple dangerous situations but no accidents. Car has 8k miles on it so far.
Vw golf tdi, 2010. I have 12,000 miles in it. Manual transmission. Stalling problem and occasional decrease of power for seconds. Never put a drop of gasoline instead of diesel fuel. Stalling only occurs upon shifts from 1st into 2nd gear at slow speeds and only occasionally, I have to be unusually careful when doing it. I have been driving only manual transmission cars the past 20 years, this is not a driver mistake or inexperience with manual trans. No other car gave me problem like this. Test-driving the 2010 jetta gave me the same trouble.
I was on a 350 mile trip, and I stopped and filled up with diesel at a chevron station about 60 miles into the trip. I have the receipt that says "diesel" on it. The car started fine and drove fine until I stopped about 200 miles later. Then the car would not restart right away. After trying it a few times it started. I finished driving the last 90 miles without problems and stopped the car and shut it off. Then the car would not restart at all. The next morning the car started and ran roughly for 30 seconds, then smoothed out and ran fine. I drove to the dealer. I had read about high pressure fuel pump (hpfp) problems with these cars and told them to check it out. They called the next day and said the pump was fine but that they were still investigating. Two more days later they said the hpfp was bad due to contaminated fuel and it needed $8,000 in repairs. They said they tried to burn a sample of the fuel and it burned, and they said that diesel won't burn, so therefore they said there was gas in the tank. They told me to call my insurance since it wasn't covered under warranty. I called the chevron station where I bought the fuel, and to my amazement they talked to their distributor who agreed to pay the charges. I feel very lucky. I think this is volkswagen's problem with these pumps, given all the other complaints and no complaints from chevy and ford diesel pickup truck drivers about "contaminated fuel" since we all buy fuel at the same places. Now I'm scared that I'll be paying the bill the next time this happens. The car is a 2010 vw golf with only 19,000 miles. The dealer took 3 weeks to fix the car.
The high pressure fuel pump failed on my 2010 vw golf tdi while driving. It caused the car to shut off in an intersection. The car then had to be pushed out of the intersection and towed to the dealership. The fuel pump damaged the entire fuel system once it failed. The entire fuel system had to be replaced. The dealership was kind enough to do it under warranty.
2010 vw golf tdi loss of power and subsequent engine stall while driving on a highway. This happened on two separate occasions at 17500 miles and then again at 18,800 miles. The vw dealership replaced the fuel pump under warranty after the second incident. I understand vw is having 2009-2010 hpfp problems and is claiming that 90% of the failures are due to fuel contamination. I have been driving diesel cars for 10 years now and I'm the sole driver of this car. There was no fuel contamination in this case.
Tl*the contact owns a 2010 volkswagen golf. The contact stated that while driving 55 MPH, the vehicle began to stall and then stopped. The contact was able to restart the vehicle but it continued to stall. The vehicle was taken to an authorized dealer who replaced the fuel pump. The failure continued. The failure mileage was 10,000.
2010 vw golf tdi 2dr, 6 speed manual: loss of power occurs on occasion, typically under hard acceleration after shifting from 1st into 2nd and pushing down accelerator, car will lose all power, but not stall, for 2-5 seconds followed by regaining power. When it regains power there is a huge plume of white smoke out the tail pipe that quickly dissipates, leading me to believe fuel or water. Car also done exactly same even while attempting to pass a car: downshifting from 5th to 3rd gear, hitting the accelerator and exact same lag/loss of power. Car now has 15k miles and I have experienced this about 6-10 times over the past 6 months. Dealership mechanics claim they can not replicate or find any error codes plus claiming they've never heard of this type of complaint, also they claim/suggest this could be a poor fuel issue, suggesting going to another gas station. Salesperson who sold me car informed me, off the record, this is a common complaint and their is safety campaign currently going on with the 2009 jetta tdi, but clearly this is the same engine as the '09. This type of complaint is also all over the internet and found in numerous complaints on the 2009 jetta tdi on this same website, therefore it sure sounds like a cover-up when the mechanics tell me they've never heard of any complaints like this??? As a veteran law enforcement officer and accident investigator for the past 20 years, this is a very major safety concern.
Tl*the contact owns a 2010 volkswagen gulf tdi. The contact stated that while driving 45 MPH, the vehicle suddenly stalled. There was no power steering when the failure occurred so the contact coasted the vehicle to the side of the road and restarted it. The failure occurred two additional times and was towed to an authorized dealer. The dealer stated that the fuel pump needed to be replaced. The vehicle had not been repaired. The failure mileage was approximately 2,000 and the current mileage was approximately 6,700. Updated 01/06/11*lj updated 04/07/11
New vehicle tdi fuel pump and full fuel system needs to be replaced!!!
Was driving at approximately 65 MPH on an illinois highway when I suddenly lost power and heard a tapping coming from the engine area. This was very dangerous because I was almost rear ended after losing power. Then diesel fuel started spraying all over the car and the highway. Pulled over and fire department came to clean up as much fuel as they could. Car was towed to local vw dealer. It turned out that the fuel line to injector for cylinder #2 was leaking. They removed and replaced this part. 03l-130-301-r line was replaced.
Engine stalls, on starting from stop, sometimes when going down hill, or over a bump in the road. Seems to stall when RPM goes below 750. Commonly stalls in intersection, resulting in dangerous situation while one restarts car. Complained to dealer, but they were unable to fix problem. This is a recurring problem with stalls daily to once every several days. Has been doing it since I purchased the car.
Tl* the contact owns 2010 volkswagen golf. The contact stated that when braking to a complete stop, the vehicle would stall without warning. The contact experienced the failure twice. The vehicle was not repaired. There is an active investigation into the fuel system, which deals the this stalling issue with the diesel on the 2009 jetta, and that the 2010 model year has the same engine. The defect campaign number is pe10034. The failure mileage was 13,000 and the current mileage was 18,800.
After leasing a brand new car for 2 days (with only 221 miles on the odometer) the car engine suddenly died in the middle of the road and would not start, leading to very dangerous for life and stressful(I had two final exams coming up within 2 days coming got)situation. After the car got towed to the official vw dealership at fladeboe on june 3rd, it took them 5 days to diagnose and repair the car. There was no injector pulse and engine control module was replaced. Also, the car got scratched while in repair.I was given a rental car, and although I was told by the vw stuff that the cover all the costs, I ended up paying $63 for renting out a toyota from "enterprise rent-a-car". Few days ago, I found out that the cruise control system does not work at all in the car, the rear view mirror cannot not adjust completely and the glove compartment door jams whenever the car manual is placed inside. I am absolutely sure that the cruise control system worked before the repair at fladeboe.
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