15V483000 (VW Recall Code 69L2) was issued for 2014 Volkswagen Golf's indicating a "clock spring" affecting a cable that powers the air bag. This is indicated also by the airbag emergency light coming on. I believe a similar, if not the same, issue is occurring in my 2015 VW Golf. Furthermore, the issue has affected all mechanical buttons on the steering wheel. I had taken my vehicle to a VW mechanic that indicated a recall had been issued for this problem. However, upon my own further investigation, I found 2014 was the cut off year for the recall. The issue appeared during the winter last year. I did contact my nearest VW dealership to instigate as to if this issue could be repaired under the aforementioned recall for the 2014. I was informed they could not. As this is an issue in pervious models and is a safety concern, I am issuing this letter in hopes this safety issue could be repaired at the expense of Volkswagen.
2015 Volkswagen Golf airbags problems
21 complaints (16% of all complaints for this car). Typical mileage when it fails: 39,000. 2 crashes reported.
- owner complaints
- 21
- of this car's complaints
- 16%
- typical mileage
- 39,000
- crashes
- 2
- recalls
- 1
Which part fails
- Frontal: driver clockspring/spiral cassette1
At what mileage
Complaints by mileage at the time of the problem.
Volkswagen Golf airbags problems in other years
Specific symptoms reported on the 2015 Volkswagen Golf airbags
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Air bags: frontal: sensor/control module-inactive
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014, Golf vehicles manufactured April 2, 2014, to December 3, 2014, and E-Golf vehicles manufactured July 26, 2014, to October 18, 2014. The affected vehicles are equipped a Passenger Occupant Detection System (PODS) that may have been manufactured improperly. As a result, the front passenger seat occupant may be improperly classified or may not be detected.
- Risk
- In the event of a crash, if the front passenger seat occupant is incorrectly classified or non-detected, the passenger frontal air bag may deploy improperly or not at all, increasing the risk of occupant injury.
- Remedy
- Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall began on November 20, 2015. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswgen's number for this recall is 69L6.
Recall number 15V627000 · Recall details
What 2015 Volkswagen Golf owners say
Most recent owner complaints, unedited.
Air bag error appeared on dashboard. Horn is not functioning as well. May be due to a faulty switch in the steering.
Clock spring issue in VW golf’s should re reinvestigated. These are failing on these cars and companies are not looking into fixes or warranty help for these devices that should last. It’s shortsighted for consumers to continue to deal with this issue.
My airbag light came on today as I was backing out of a parking space (7/29/22 and mileage 235845), and this was after plastic creaking/cracking noises coming from my steering wheel for quite a while when I turned it. The frequency and amount of noise when I turned the wheel had increased a lot lately. This is the second time this exact thing has happened - I had to replace the clock spring in the steering wheel once before (3/19/19 at milage 154165). While I know I drive a lot, it’s mostly straight on the interstate since I live in a rural area, so I am not turning the wheel constantly. I’m hesitant about if it’s worth it to spend money on replacing it since the last time it was almost $800, and has now broken again, only 80k miles later. I know that earlier years of VWs had this part recalled and I am wondering if that should have extended to 2015s - although I’m not sure what good that would do me since the replacement one I had installed at the dealer also broke.
Clockspring broken it’s the third time in 4 years. I was pulling out of a parking lot making a left turn. There was a ratcheting sound from the steering wheel. I then had an airbag error and none of the steering wheel mounted controls were working including the horn. The defective part is still installed.
We purchased our VW Golf TDI ([XXX]) in January 2015 and have now had to replace the clock spring three times. The first two times were covered under the 69L2 limited warranty(See attached bills) but our car now has 128,000 miles and is considered ineligible. We do not understand why our model year was not included under the unlimited warranty extension as part of the 69L2 campaign. When a major component fails three times over a six year period, there is obviously something wrong with it that has not been addressed. Our teenage son drives the car and it is unsafe to have life-saving components like the airbag and horn fail on a regular basis. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Steering wheel started clicking when turned. Airbag light came on.
The steering control module and clockspring is faulty. My transmission light and airbag light came on. I brought it to my German auto repair shop and he did some research. It was confirmed as a faulty part and vw should pay for it. My functioning airbags and cruise control are things i rely on for safety. I will bring it in to a dealership because the clockspring has to be programmed by a dealership. I live 300 miles from a vw dealership and it is a real pain.
Clock spring broke. This is a known issue and recall for previous years, but apparently not mine. Symptoms are airbag light on, inoperable steering wheel accessories including horn. This is a safety issue. It should be recalled. First knowledge of this problem was upon starting first thing in the morning. Car was parked in the garage.
The clockspring broke about 1 year ago I had it replaced. It broke again last week. The airbag is disabled as is the horn and cruise control.
Questions about the 2015 Volkswagen Golf airbags
Does the 2015 Volkswagen Golf have airbags problems?
Owners have filed 21 complaints about the airbags of the 2015 Volkswagen Golf, 16% of all its complaints.
At what mileage do 2015 Volkswagen Golf airbags problems start?
The typical (median) mileage in owner complaints is 39,000 miles.
Was there a recall on the 2015 Volkswagen Golf airbags?
Yes, 1 recall: 15V627000. Check your VIN to see if your car still needs the free repair.
What year does the Volkswagen Golf have bad airbags?
The Volkswagen Golf model years with the most airbags complaints are 2001 (32 complaints), 2002 (22 complaints) and 2015 (21 complaints).
Other 2015 Volkswagen Golf problems
Engine 28Fuel system 22Electrical 18Suspension 15Transmission 14Body 10Brakes 8Acceleration 7Steering 7Wheels 5Visibility 2Driver assistance 1Lights 1Seats 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2015 Volkswagen Golf?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history