Alarm went off in car - said coolant was low - had to pull over. Luckily was in neighborhood but could have been on highway. Gas station confirmed issue and let me know that the water pump and entire thermostat housing system had to be replaced - very expensive repair and dangerous issue. If it had happened on highway, would have had to pull over immediately there.
2015 Volkswagen Golf fuel system complaints
Page 2 of 2: complaints 11 to 22 of 22, newest first, as owners wrote them.
The engine will shut off without warning. The electronic stability control error message comes up on the information display along with a TPMS error. This has happened in intersections and has put me in danger of collisions from sudden decelerations without warning. The car will usually start after the ignition button is depressed again. It may happen up to four times before it quits stalling. The error messages clear after it is moving again. It has even happened once on the highway.
Tl* the contact owns a 2015 volkswagen golf. The contact stated that while driving or while the vehicle was parked, fuel leaked from the vehicle. The vehicle was taken to centro de servicio flagship volkswagen (carr. #2, km 14.7 hato tejas, bayamn, 00959, puerto rico) and was diagnosed that the subcision pump, filter and fuel tank needed to be replaced. The vehicle was not repaired since the warranty had expired. The contact mentioned that the vehicle was previously repaired under the federal safety agency campaign number: 16v647000 (fuel system, gasoline, engine and engine cooling) however, the repair failed to correct the failure. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 65,000.
The ad blue tank heater in my car has gone bad and will cost $1800 to repair. This happened just outside the 36,000 miles warranty window at around 40,000 miles. This has been a problem since 2016 or before. Vw, in addition to the emissions issues, refuses to cover this. The car will not drive unless this is fixed. It is a very expensive repair for a very low amount of mileage. This should be recalled so that customers are not eating $1800, especially on behalf the vw, who lies and cheats their consumers. Https://www.thetruthaboutcars.com/2016/02/volkswagen-tdi-owners-being-stuck-with-1000-adblue-heater-repairs-still-not-epa-compliant/
Rust on fuel filter housing discovered during 60k mile fuel filter change of 2015 golf tdi (see photo). Told this can lead to potential major damage to high pressure fuel pump if particles come off. Only use high-quality diesel so not sure how this happened.
After 60000 miles the ad blue def system malfunctioned causing the engine to shut down after 600 miles. We stopped and refilled the def but the malfunction persisted. The problem was finally diagnosed as a malfunction pump. The part was backordered nationwide according to the dealer suggesting this is a frequent failure. A recall should be considered. The repair cost $1300 and the car has been out of service for 4 days and no part is yet available0
Following the recall notice that I received
Need to find out if there are any recalls with the vw golf r 2015 model. Anything related to engine, fuel system, exhaust that would cause a fire
Tl* the contact owns a 2015 volkswagen golf. The contact received notification of the federal safety agency campaign number: 16v647000 (engine and engine cooling, fuel system, gasoline). The contact made several attempts to reach the manufacturer and was referred to an authorized dealer, but was unable to reach a live agent for weeks. The dealer was unaware as to when the manufacturer would supply the parts to the dealer. The contact was not experiencing a failure. Parts distribution disconnect.
At less than 20,000 miles the glow plug light started coming on while driving at highway speeds and then the vehicle loses power, dropping down to about 30mph. Shutting engine off corrects but will reoccur next time vehicle is started after being parked for the day. Then the check engine light and service now lights also come on. Took to vw dealer, after 4 hours told it was a fuel problem with metal in the fuel. A sample must be sent to vws lab and it will take weeks for an answer. They are presumptively blaming bad fuel and will not cover under warranty. I believe the fuel pump is the source of the metal in the fuel as there has been a bearing squeal noise for about 2 weeks before this happened. I don't have any documents to attach as they still have the vehicle at the dealership.
Failure of adblue emissions system. Dealer replaced pump failed again before leaving work bay
The car smells like gas from the air vents. I have made multiple attempts for the dealer to fix it, but their response is "your serial numbers are not part of the recall". That's fine, but it smells like gas inside the car!
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