My GTI currently needs a new steering wheel per my dealership. However VW is unable to provide any new steering wheels or get me into a safe car. My car started having an issue around 2 months ago where I will get random cruise control, emergency braking and other safety related system errors. When this happens, it dings, disables anll buttons on the steering wheel and abruptly shuts off all safety features, including cruise control if it’s active. This poses a safety risk that could potentially cause accidents or worse. There are currently 8 GTIs waiting for a new steering wheel at my dealership, with more across the country at other dealerships waiting for a steering wheel.
2022 Volkswagen Golf driver assistance complaints
Page 2 of 2: complaints 11 to 24 of 24, newest first, as owners wrote them.
The contact owns a 2022 Volkswagen Golf GTI. The contact received notification of the federal safety agency Campaign Number: 22V823000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Travel Assist (ACC)light and emergency braking systems are turning off and on repeatedly and intermittently. This happened 5 or 6 times on my 15-minute drive to work a few weeks back. I heavily rely on these safety systems so the vehicle is much more unsafe when those systems are inactive, not to mention the annoyance or dinging when the system deactivates which takes my focus off the road. The vehicle has not been inspected by the dealer or independent service as of yet but I intend to do so with the dealer. The yellow system warning lamps are lit when these systems are inactive.
Travel assist (ACC)light pops up for any reason, that scares you at the beginning because when you are driving you think is something big and could be if you are driving and crash for put attention to the warning light. I tried to desactivate but the function says is unavailable, I did my homework to investigate a little bit more and there’s more cars like mine doing the same thing. The light goes away for days or hours but later come up again.
Electronic issues with the infotainment screen that have caused the backup camera to fail to work on multiple occasions. The parking sensors also don't always work properly.
The car constantly says the travel and emergency assist do not work. It’s constantly dinging. I bought the car with the expectation of having these safety features. Many if not all of these generation of GTI have this issue and VW has no fix.
Quite often various warnings show on the screen and following features - Maneuver braking function currently not available - Rear Traffic Alert is currently not available - Error: Park Distance Control
Nearly every morning on my way to work I get error codes warning me of Front Assist Systems not working. It stays on for a while then disappears. It's so sporadic. Sometimes it will stay on the whole way to work. I then park the car for the day and when I come out to start the car to return home, the codes are gone. I'm even getting the error codes on the VW App that communicates with the car. This is a major safety feature with the car and VW has done nothing to correct it. I've had this issue since I bought the car in December 2021.
My shift knob would pop out of place easily almost everyday. One day it popped out of place and when I popped it back in it wouldn’t go into any gear at all. I was stuck on the side of the road until it eventually let me go into 1st, 3rd, and 4th but not 2nd. It took longer for it to even let me into 2nd. My car is also having electric issues. Out of nowhere it’ll say that my front sensors aren’t working. My parking brake also has gone out a few times to where I can’t even safely exit my car worried it’ll roll away. The car had a sound coming from the engine and come to find out a sensor was causing an oil leak and oil was getting on one of my belts. My shift knob also has a crack on it and it’s been there since before I hit 1k miles. My car has been at a VW shop for 2 months with no eta on parts.
Each time the vehicle is started its throwing a safety warning alarm and malfunction. I’ve called VW America to file a complaint as well as the dealer and it seems like they just do care to take these software issue’s seriously. I’m truly nervous when I drive the car that in the event of a emergency on the road the systems will not function as designed and I’ve asked numerous times when are they doing a software update and or taking a serious look at the issues with no success
Lane assist error And shift knob is going up and down and cracked
Various software glitches that can lead to anything from cruise control being disabled for no reason to the buttons on the steering wheel becoming not responsive. Audio glitch can sometimes happen where no audio can be heard from the cars speakers, even parking assist sensor sounds. Backup camera flickering is another issue that can happen sometimes. Issues are all intermittent.
I am reporting this same issue for two separate vehicles (same make, model and year): All of the sensors relating to parking, rear cross traffic, ACC, etc. fail intermittently. (They all fail as simultaneously and resolve simultaneously.) This has now occurred on two separate cars that I have owned (same make, year and model). The first was repurchased as a lemon, but the exact issue is now present on the second car (see separate report). The issue is dangerous since these are core safety features (e.g., rear cross traffic, emergency braking). The issue has been confirmed by a VW dealer on both vehicles. I also have photographs of the warning messages and lights on both vehicles. This problem is reported by many other owners of 2022 VW Golfs. For example: https://www.vwvortex.com/threads/mk8-computer-gremlins.9497807/ In addition to my vehicle, the dealer has another brand new 2022 Golf in the service department with the same issue. The warning messages are: "Rear Traffic Alert is currently not available." "Error: Park Distance Control" In addition, the parking sensors do not work.
I am reporting this same issue for two separate vehicles (same make, model and year): All of the sensors relating to parking, rear cross traffic, ACC, etc. fail intermittently. (They all fail as simultaneously and resolve simultaneously.) This has now occurred on two separate cars that I have owned (same make, year and model). The first was repurchased as a lemon, but the exact issue is now present on the second car (see separate report). The issue is dangerous since these are core safety features (e.g., rear cross traffic, emergency braking). The issue has been confirmed by a VW dealer on both vehicles. I also have photographs of the warning messages and lights on both vehicles. This problem is reported by many other owners of 2022 VW Golfs. For example: https://www.vwvortex.com/threads/mk8-computer-gremlins.9497807/ In addition to my vehicle, the dealer has another brand new 2022 Golf in the service department with the same issue. The warning messages are: "Rear Traffic Alert is currently not available." "Error: Park Distance Control" In addition, the parking sensors do not work.
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