The contact owns a 2019 Volkswagen Golf. The contact stated that the turbocharger failed to operate as needed. The vehicle was taken to the dealer, and the mechanic informed the contact that during the inspection, the rear coil spring fractured. The contact researched and became aware of the federal safety agency Campaign Number: 19V188000 (Suspension), which was associated with the failure; however, the VIN was not included. The contact stated that the dealer had replaced the turbocharger assembly after the original failure with the vehicle. The dealer also replaced the rear coil springs. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 59,000.
Volkswagen Golf coil spring problems
26 of the 1,387 owner complaints about the Volkswagen Golf describe broken coil spring, most of them for the 2015 model year.
- owner complaints
- 26
- worst model year
- 2015
- typical mileage
- 80,000
By model year
- 20191
- 20174
- 20162
- 201514
- 20132
- 20062
- 20021
Often reported together
Airbag light 3Misfire 1Headlights 1Fuel pump 1Check engine light 1Adaptive cruise 1
What owners say
While driving at approx 65 mph on a highway, I heard a loud thunk from the left rear side of my 2015 VW Golf and the car swerved a little bit. I was thankfully able to control the car and get myself to safety. A family member looked under the car and the broken coil spring was clearly visible, with a very sharp end at the point it broke, right next to the tire... could have been a disaster. I had the car towed to a local VW dealership where they confirmed the broken spring and replaced both rear coil springs.There was no warning about this issue in the form of symptoms, messages, or warning lights; it just happened suddenly. I've read that there was a recall for precisely this issue in 2019 (see the federal safety agency 19V188000), but apparently my VIN was (erroneously) not part of that recall.
The right rear coil spring on my 2015 Volkswagen Golf fractured suddenly while the vehicle was completely stationary in a parking lot. There was no collision, pothole impact, curb strike, road hazard, or other external event that could reasonably explain the failure. The incident was captured on dash cam video. The failed component is the right rear suspension coil spring. I will retain the broken component and make it available for inspection upon request, although the vehicle must be repaired immediately because it is my primary means of transportation. Volkswagen has previously acknowledged potential manufacturing and material defects involving rear axle coil springs in technical service bulletin/campaign 42J5, which states that certain rear axle coil springs may not have met factory specifications due to defective materials or production process issues. This failure created a significant safety concern because a fractured coil spring can shift position, puncture a tire, damage suspension or brake components, or cause instability and loss of vehicle control if the failure occurs while driving at speed. In this case, the spring failed while the car was parked and stationary, but the same spontaneous failure could have occurred during highway driving. The defect has been confirmed by both an independent repair shop and a Volkswagen specialist, and I have written repair estimates documenting the broken spring. The vehicle and component have not been inspected by Volkswagen because the dealership required approximately $200 solely for diagnostic inspection despite the visible and documented mechanical failure. There were no warning lights, dashboard messages, noises, drivability symptoms, or other indications of impending failure prior to the incident. The spring failed without warning. I contacted Volkswagen/dealership personnel seeking goodwill assistance due to the known spring defect issue and the unusual circumstances of the failure, but was denied.
Sirs: I am reporting TWO issues: One: My car should have been included in the recall campaign for rear coil spring fracture that other 2015 Golfs have experienced. I had to pay to replace fractured rear coil springs myself, last year. Two: Volkswagen has made it impossible for me to get ANY recall performed, including the suction fuel pump recall. After I filed a 1 star review for the utter failure of the Ithaca NY VW dealer to repair my brakes in late October 2021, the service manager retaliated. He called and assailed me with four letter language. Afterward, I made an appointment with another local VW dealer AT RANDOM, and one I had never done business with. Before I could identify myself or my VIN number this second dealer proceded to accuse me of being a deadbeat who does not pay his bills. He said if I came to his shop, I would pay in advance for any servicing. I would have to agree to surrender my car for an indeterminate time, and pay to strip it of all aftermarket parts at my expense, before even proceeding with diagnosis. It was apparent to me that the service manager had badmouthed me to ALL the local dealerships. I am in effect, blacklisted. I complained to Volkswagen corporation about this treatment in writing. I sent them proof of payment. They refused to help me. There is so much hostility coming from VW dealers, that I don't feel I can trust them to do safety recalls. I don't deserve this. I've always been polite and paid my bills immediately. The Ithaca dealer was paid for their diagnosis, even though they lied to me about the problem and never fixed the brakes. I want VW to provide the parts and servicing information for the suction pump recall. I will find an independent mechanic to do the repairs.
-rear coil springs snapped -if coil completely falls out there will be no suspension, creating a greater chance of accident -yes confirmed by mavis discount tire -inspected by me and mavis discount tire -no warning
The contact owns a 2015 Volkswagen Golf. The contact stated that while driving at an undisclosed speed, the stick shift was inoperable. The vehicle was taken to the dealer where it was diagnosed with a failed rear axle and coil springs. The contact was informed that the rear axle and coil springs needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 50,000.
Driving on thruway at 65 when the left rear coil spring broke. There was a loud bang and pieces of the spring exited out onto the highway where several vehicles ran over them before they bounced off the road.
Airbag light came on, then all electrics to steering wheel failed, including the horn. Clock spring failed. Safety issue with no airbag and no horn. Known that VWs have a problem with clock spring failure. Should be a recall.
Left rear coil spring failed and is not available for inspection. The car was difficult to control when the spring failed which put driver safety at risk. The car was brought to an independent service center and confirmed that the failure was a left rear coil spring which required replacing both the left and right rear coil springs. The component was not inspected by the manufacturer. There were no warning signs or symptoms of the problem prior to failure. The car suddenly start making a loud noise in the rear left section of the vehicle while driving.
While accelerating from a traffic light, loud bang from left rear corner of car. Investigation found left rear coil spring had broken at the lower bas of the spring where it contacts the lower control arm
Related recalls
Suspension: rear: springs: coil springs
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
- Risk
- If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 42J5.
Recall number 19V188000 · Recall details
Suspension: rear: springs: coil springs
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
- Risk
- If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 42J2/42J3.
Recall number 18V904000 · Recall details
Suspension: front: control arm: upper arm
- What is wrong
- Vehicle description: passenger vehicles. One of two brackets used to bolt the front suspension control arm in front of the vehicle to the body structure may not have been welded sufficiently.
- Risk
- The control arm could gradually loosen and ultimately separate from its bracket in normal driving which could cause the vehicle to be difficult to control or result in loss of control. As the bracket loosens, loud metallic knocking sounds in from the vehicle will be heard.
- Remedy
- Dealers will inspect the bracket and if the welding is insufficient, will replace the control arm.
Recall number 00V280000 · Recall details
Questions about the Volkswagen Golf coil spring
Which Volkswagen Golf years have broken coil spring problems?
The model years with the most reports are 2015 (14 complaints), 2017 (4 complaints) and 2006 (2 complaints).
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