My daughter was driving the car on [XXX] in Sealy, Texas, and the sunroof spontaneously shattered. The driver and passenger did not detect an impact that caused the glass to break. VW Care has refused to offer me financial assistance due to the fact the vehicle is out of warranty. The case number associated with my call to VW Care is [XXX]. However, I believe this is a very dangerous product defect that needs to be addressed, as were defective airbags in cars that have been out of warranty. The car only has 36,000 miles. This is unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2015 Volkswagen GTI: sunroof shattered
5 of the 97 complaints about the 2015 Volkswagen GTI describe sunroof shattered.
- owner complaints
- 5
- of this car's complaints
- 5%
- recalls
- 0
Is there a fix? 27 service bulletins cover this area of the car. See below
Sunroof shattered by model year
- 20241
- 20221
- 20201
- 20192
- 20183
- 20171
- 20164
- 20155
- 20131
- 20121
- 20101
What owners say
I was driving normal going the speed limit, had my 4 windows rolled down just a bit to let some air in the car and after driving for about 20 minutes, my sunroof glass decided to explode right above my head. sounded really loud like a gunshot and i don’t think anything from the road hit it.
The sunroof on my car spontaneously exploded with no known cause. I was driving west on I-76 near Pittsburgh PA, going 70 mph. Suddenly a sound like a gunshot was heard and the sunroof had shattered leaving a big hole. The glass was contained above me and the passenger because the sun roof shade happened to be closed.
Sunroof exploded while driving down the interstate.
I was driving approximately 45 MPH on the highway in jacksonville, fl when my sunroof suddenly exploded sending glass shards everywhere. The glass broke from the inside out based on the orientation of the remaining shards attached to the sunroof frame. This was at 8:45am while traveling in morning work traffic. The loudness and intensity of the glass breaking nearly caused me lose control of my vehicle. Tom bush volkswagen jacksonville dealership refused to cover the damage even though the vehicle is under manufacturer's warranty. I received minor scrapes from the incident.
Service bulletins that may apply
- Lack of paint under roof
- Wind & Water Leak Checking
- Strut or Shock leak assessment.
- Update to required vehicle wash shampoo.
- Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do...
- Update to include additional components in parts table.
- Update to model and model year applicability and remove WISE claiming information.
- Updated to include additional models and model year applicability.
Related recalls
No recalls on record for this model year.
Questions about the 2015 Volkswagen GTI sunroof shattered
Is sunroof shattered a common problem on the 2015 Volkswagen GTI?
5 of 97 owner complaints about the 2015 Volkswagen GTI (5%) mention sunroof shattered. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2015 Volkswagen GTI?
There are 0 recalls and 27 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Volkswagen GTI
Overheating 11Check engine light 9Engine failure 8Fuel leak 7
VIN decoder
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