Vehicle Information: Year / Make / Model: 2022 Volkswagen ID.4 VIN: [XXX] Current Mileage: ~58,000 miles Affected Component(s): Electrical System, Power Steering, Structure: Door Assembly (the federal safety agency Recall 24V‑651 / VW Recall 57J9) Incident Description: Immediately following a car wash, the vehicle suffered a catastrophic electrical and CAN bus network failure. A cascade of sensor and system failure warnings illuminated on the dashboard, total loss of power steering occurred, and the vehicle entered a restricted limp mode limiting speed to under 1 mph, rendering the vehicle completely inoperable. This issue is identical to the safety defect described in the federal safety agency Campaign 24V‑651 (VW Recall 57J9), wherein water intrudes past exterior door handle seals and shorts out the vehicle's electronic control network. Door handles became inoperable. Safety Hazard: Sudden, complete loss of power steering and propulsion creates an immediate crash hazard and leaves vehicle occupants stranded in potentially dangerous locations without critical vehicle control functions. Dealer / Manufacturer Refusal to Repair: Upon delivering the vehicle to an authorized Volkswagen dealership, both dealership staff and Volkswagen of America refused to perform the recall repair or waive diagnostic fees. They claimed the recall remedy had already been performed over 12 months prior and argued that any warranty on the recall repair had lapsed. Volkswagen corporate is actively refusing to remedy an unresolved, recurring federal safety defect that renders the vehicle unsafe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2022 Volkswagen ID.4: sudden loss of power
5 of the 137 complaints about the 2022 Volkswagen ID.4 describe sudden loss of power.
- owner complaints
- 5
- of this car's complaints
- 4%
- recalls
- 0
Sudden loss of power by model year
What owners say
Component/System: Electrical system / electric drive control system. Available for inspection upon request. What happened: On XXX at approximately 3:43 PM, shortly after departing, the vehicle displayed electrical system warning and error messages, entered neutral, and would not engage Drive or Regenerative Brake mode. The vehicle remained inoperable in this condition for approximately one hour at approximately [XXX] . The vehicle recovered without mechanical intervention. Safety risk: Loss of propulsion in active traffic created an immediate collision risk to the vehicle occupants and surrounding motorists. The vehicle was unable to move under its own power for approximately one hour. Dealer/manufacturer confirmation: The failure was reported to Deel Volkswagen, Miami, FL. A related drive error service visit occurred on XXX at the same dealership. The vehicle is currently in service at Deel Volkswagen as of XXX for diagnosis of recurring power loss events. Dealer has confirmed the vehicle is under active diagnostic evaluation. Other inspections: UNKNOWN. Prior warning lamps or symptoms: Warning and error messages appeared on the vehicle display immediately prior to the loss of drive mode. History of prior software campaigns (97HB, OTA 3.2.12, OUE7 3.8.11) and Recall 919A (instrument panel display malfunction) suggest a recurring underlying electrical/software fault. A drive error warning was documented at a XXX dealer service visit prior to this event. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving in stop-and-go traffic on 5/3/23 and when I released my foot from the brake to gentle accelerate when traffic ahead of me moved, many error messages flashed on the dashboard and the vehicle did not move. The various errors included "travel assist not available", "forward collision warning not available", "vehicle should NOT be towed", "all wheel drive function is currently limited" and "electrical system warning, please service vehicle". When I pressed the accelerator, the car moved extremely slowly - less than 1mph. I put on my emergency flashers and attempted to move into the right lane and pull over to a safe location (extremely slowly with traffic honking and going around me). I tried turning the car off and turning it back on. Many error messages again, but the car did go a few more feet for me to turn onto a side street and park. At that point the car also started shaking/shuddering. I got out of the vehicle in a safe location and called a tow truck, and the vehicle was taken to the VW dealership. The next day, the service manager told me that they ran the fault codes and started a VW tech ticket and the problem was failure of the rear drive motor (the main motor of the car), which is currently being replaced. I also had a similar incident ~6 months ago where the car suddenly lost power while backing up in a parking garage. After about 10-15 minutes the electronic errors seemed to reset and the car drove normally, but I did take it to the dealership and At that time the control module was replaced. Suddenly losing power while driving is a safety issue because it could easily cause a rear end accident, and it is very difficult to even navigate to a safe location to pull over.
I was pulling onto a highway from a residential street when the ID.4 suddenly lost power and just about every warning imaginable popped up on the dash. The power loss was so sudden that it almost felt like hitting a curb. I was eventually able to get the car back up to speed but it accelerated very slowly. The dash flashed several warnings, including something about the electrical system, traction control system, AWD system, auto hold not available, ABS, lane keep and travel assist not available, forward collision not available, parking assist not available, and probably others I missed as well. I was able to get it back home and after letting it sit for about five minutes I turned it back on and everything seemed to work normally.
This occurred 4 separate times over the period of 30 days after purchase of car. While driving on the highway car suddenly lost engine power shifted into neutral and was unable to drive. In each circumstance requiring me to find a safe place to glide into without accelerator functioning. All manner of alerts popped up on the car and it would not restart unless I got out of the car with the key and reentered and the alerts would all be gone and car would resume normal functioning,
Service bulletins that may apply
- Another Bulletin, or Parts catalog notice leads to
- This is a notice for software changes with the ODIS diagnostic program to correct the communication during...
- Identifying and Mixing Engine Coolant
- This is a notice for software changes with the ODIS diagnostic program to correct the communication during...
- This communication is a notice for software changes with the ODIS program to correct the ECM...
- During vehicle inspection, maintenance, or repair, one or more diagnostic trouble codes (DTCs) are found...
- This software update provides minor bug fixes and enhances the performance of the electronic control...
- Volkswagen Engine oil quality standards, update to attachments.
Related recalls
No recalls on record for this model year.
Questions about the 2022 Volkswagen ID.4 loss of power
Is sudden loss of power a common problem on the 2022 Volkswagen ID.4?
5 of 137 owner complaints about the 2022 Volkswagen ID.4 (4%) mention sudden loss of power. The model year with the most reports is 2021.
Is there a recall or service bulletin for this on the 2022 Volkswagen ID.4?
There are 0 recalls and 17 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2022 Volkswagen ID.4
Door locks 11Adaptive cruise 10Screen failure 9Backup camera 8Sudden acceleration 8
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