March 16, 2000 malfunction indicator light on- needed a new oxygen sensor. Had to wait until october of 2000 (7 months) to get sensor replaced after numerous calls to volkswagen customer service. Then in february of 2001 (4 months later) the malfunction indicator light is back on. Had diagnosed through a local mechanic it was oxygen sensor again and have same symptoms as before. Also major consumption of fuel after the indicator light came on. Several problems have occured in the car and volkswagen will not even consider covering to get fixed. I have an extended warranty which also will not help cost of fixing the numerous problems with this new vehicle. Have tried to speak with several managers through volkswagen and no one seems to want to help. The problems occuring will cause safety issues if they are not fixed soon. I am a single female, age 24, am living on my own and am very concerned about my transportation and the fact that no one from volkswagen or the extended warranty (easy care) want to assist the problems. I would greatly appreciate your help with this matter. Thank you for your time.
1999 Volkswagen Jetta engine complaints
Page 3 of 4: complaints 41 to 70 of 80, newest first, as owners wrote them.
Engine checklight came on with engine running rough. Dealer diagnosed broken mass air flow sensor and replaced. Manufacturer refused to extend warranty to this part. Many other owners report this part failing at 20k to 40k miles.
No summary listed for above vehicle.
Map failure. But also "coolant migration problem." wherein, due to faulty coolant reservoir sensor seal, coolant migrated out of coolant reservoir and into wiring harness causing speedo and cruise control failures. Was repaired at no cost, as was maf. However numerous tdi and gasser owners are constantly reporting maf failures.
Car dies while driving at any speeds no power-brakes or steering.
3 oxygen sensors blew up at different times less thn 1 month apart. Vehicle was unable to run move or start. When vehicle was started, it had a burning smell as though it was going to blow up. It was $500.00 for the 3 oxygen sensors to be replaced. Dealer stated oxygen sensors were sensitive.`
Vehicle consumes more oil than required, causing light to illuminate intermittently. Dealer has been notified.
Engine burns about a quart of oil every 1000 to 1500 miles. Dealer is waiting on volkswagen for a fix. After reading other ntsb complaints and talking to other vw owners I find that this is a major problem that vw is hoping will blow away. Adding oil to a new car every 1000 to 1500 miles is not acceptable to me as a consumer. What is vw doing about this?
When traveling consumer has to put 1 quart of oil every thousand miles. Dealership is aware of problem.
Vehicle hesitates when taking off from stop and go. It launches forward like a delay with mass air flow sensor, but vehicle it still hesitates. Dealer says they can't replicate problem.*ak the vehicle's hesitation became more frequent after each sevice and finally the engine shut off after the 34,000 miles service.
I understand there has been numberous report oil pan punctures with the vw jetta. The combination of thin gauge steel and the low positon of the pan lead to high potential from road damage.
Engine consumes about 1+ quart of oil every 1,500 miles. Front rotors need to be replaced at 30,000 miles, while brake pads are less than 50% used. Refrigerant in air conditioner gone at around 30,000 miles with normal use in mild climate.
Engine oil must be added every 350 - 400 miles.
Vehicle has experienced several electrical system problems (brake lights not working, driver and front passenger side power windows fell down and stuck in the open position, remote door lock not working properly and fluctuates with outdoor temp, alternator and battery failed, tail light flickers, the cd light flashes). Nlm
Vehicle runs out of oil every 1500 miles, and the transmission is very jerky. *ak windshield wipers were streaking because wipers were separating. Instrument panel cup holder loose on tight side. The stick shift vibrates in 3rd gear due to selector shaft failure.
O2 sensor(s) went bad immediately following warranty period.
Oil light came on 2000 miles after oilchange/burning or leaking excessive oil,and oil level low. Passenger's window motor stopped working, resulting in window falling down,. Also, engine revved high/ light switch on interior light fell off/ front right michelin tire blewout, and had to replace battery. Dealer kept repairing problems. Consumer contacted vw co, and was told they would get back to her, but never did. Consumer felt vehicle was a lemon. Please add additional information.
While driving 60mph heard a clicking noise. Then ater pump seized & caused vehicle to stall out. Pulled over. Had vehicle towed to dealer. Informed by mechanic it was the water pump which sheared off the timing belt & damaged the valve head. Problem was repaired except for the clicking noise that was still there.
Ceased water pump, sheared timing belt, and damaged valves caused vehicle to stall on interstate, consumer wants reimbursement.
Vehicle consumes a quart of oil every 1k miles. Dealer has been notified, and said that vehicle is within specifications.
Burning oil, changed to using 20w 50 - still burning, have investigated at several dealers, they are all aware of the problem, say it happens in 10% of vehicles, and that volkswagen is not recalling until they know exactly the cause. My problem was initiated with a loss of a engine casting seal, and has been burning ever since. Most dealers are giving the run around, and vw is claiming that the vehicle is in spec. When talking to independent mechanics and telling them that the vehicle is burning 1 qt of 20w50 every 750-1000 miles, each tells me that the engine is ruined, probably happened when the seal blew. Vw is hiding this from the consumers, apparently is well aware of the problem and is hiding behind a equipment spec. I have been told that it is very possible that there is engine damage to the vehicle and vw is stalling.
Vehicle which is a 4 cylinder engine burned more oil than expected , a quart every 1000 mile. *ak the oil level was down at 1000-1500 miles after oil change. About this time check the engine light came on . The dealer states that this problem is common with 2.0l. 4 cylinder engine, when the check engine came on againe, the dealer replaced the oxyen sensor. Since then no light came on.
4 cylinder engine burned 1 quart of oil every 1000 miles, but this vehicle has been burning more oil. Dealer could not determine the cause. Please provide further information.
At about 26,000 miles, which was about two and a half months ago, I checked the oil and had to add three quarts. I took it to the dealer and they told me to look for black smoke and oil spots on the driveway. No black smoke or oil is visibly escaping from the engine. I checked the oil again on june 15, and had to add another quart and a half. I reported it to the dealer and made another appointment for them to check it out. Today, july 11, 2000, the dealer checked the oil (which was down a half quart), told me that they don't know what to look for and have to wait for the volkswagen district service manager to point them in the right direction. So "we" are now waiting for a call from the district manager. The oil and filter have been changed regularly, but the oil appears very gritty and also appears to be burnt onto cap of the filler-hole. The dealer seems reluctant, at best, to deal with the situation.
Engine and steering problems
Vehicle burns oil (doing so for 9 mos now), dealer has been running "test" on car for 4 mos. Said may have to replace engine. Air bag light on first day owning, told to wait 2wks for an appt at which was told car unsafe to drive. Transmission difficult to shift/acceleration (making turns, entering highways, etc.)
Car will die for a second or two, lose of power and begin running normally with doing anything 2. Car will not start immediately when it does presents, ie:radio are gone as if battery was disconnected, computer shows no failures
Oil pan cracked.
Engine head gasket blew out, spark plugs melted. Head gasket and spark plugs had to be replaced by the dealership. Also, front axle was bent. When consumer drove at approximately 50 MPH vehicle would shake .
Hit dip in road at low speed, chafed oil pan which caused a one inch split in oil pan.
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