The power window regulators failed while driving on the freeway, causing the window glass to fall hard into the door panel, causing me immediate alarm. This is the 3rd such failure. It has occured once already on this same window, and the regulator was replaced with a "new design" by the dealership. This also occurred on the driver's side window previously. Each repair costs me $360, so my total for the 3 repairs over the past year have been $1080. This is a major safety issue as once cannot park their car with the windows open safely let alone drive at highway speeds or in bad weather. I have read numerous reports of these failures and also the dealerhsip has confirmed this and it's about time volkswagen of america did a recall and I get reimbursed.
1999 Volkswagen Jetta visibility complaints
Page 3 of 4: complaints 41 to 70 of 81, newest first, as owners wrote them.
Driver side and passenger side windows fall down inside door, then, customer not able to put window up. Please provide any further information.
Passenger's front window regulator that holds window in place failed, and caused window to slam down inside door panel. Took vehicle to dealer, and they replaced regulator gear. Please provide any further information.
Power windows and rear center seatbelt first failed within months of purchasing the vehicle. Dealer has made repairs but same components continue to fail in the same fashion. I never know when the driver or passebger window will fall into the door and cannot be raised until the whole assembly is replaced. The rear center seatbelt periodically retracts to the point where it will not release making it unuseable until the dealer repairs it.
Volkswagen does not seem to think it's a safety issue when you are out of state driving home with your children on i75 in the middle of december while snowing and your window fall's down. I feel it is a safety issue when you cannot stop to call for help for the fact your in an unfamiliar place and you do not feel safe, so you proceed to drive on a hwy. With your window down for two hours while snowing. My kids were so cold when we arrived home, which I find ridiculous that we had to experience this in the first place, but yet still an additional three more times. It is well known on the internet of complaints of the window regulator being a defect and it's in the market for paying customers to be inconvenienced over and over again. No yet has volkswagen compensated the time and inconvenience this has caused vw owners. I only wish someone would have told me before my purchase of the amount of occurrences I would be dealing with on repairs, I would not have purchased a volkswagen. I will definitely educate anyone I come in contact with on what they will be faced with if they purchase a volkswagen.
Power window lift is broken. Window will not operate, moving up or down.
The window in the front passenger door intermitently rolls down when the automatic locking occurs at 9.5 MPH. The switch to control the window on the driver's side has failed. When this occurs the only way to get it to roll back up is to get out of the car and roll it up by turning the key in the door lock. Nlm
Both driver and passenger side door windows keep falling off the tracks. Dealer notified. *ak consumer adds that the window fell into the door while driving, causing the driver to shift attention while driving almost having an accident.
While driving drivers side window fell down onto the door. Driver feels this is unsafe when driving because driver loses consentration of the road. Took vehicle to dealer, and they stated that window regulator had malnfunctioned.
Just bought this used car and after using the window twice, the regulator broke. According to volkswagen, this is a reoccuring problem and there is not prevention against it. I'm from wi and can't have a broken window in the middle of winter. Plus when I cannot do business in il anymore because my window doesn't work and it is too cold out to be driving like that.
On friday night, august 3, my wife was driving the car and lowered the window. When she attempted to raise it there was a clunk, and the window slid down into the door.
While driving 55 MPH driver's power window fell down into door panel. Dealer replaced the motor.
This is an extremely dangerous situation and the vehicle should be recalled. 2 front windows just falling down during driving the vehicle is a hazard to the driver, other motorist and child occupants.
The windshield cracked although there was no apparent cause- dealer replaced. Fuel filler door would not operate- dealer charged $13 to open the door so that it could be fueled and provided an estinate of repair for $100+. Transmission does not engauge properly. Especially from stop signs when the car is cold. The delay causes the engine to rev and the car to start with a jerk after several seconds. There is also a similar problem when the car shifts from 1st to 2nd. This problem is intermittent which adds to the frustration and danger that this problem is causing. The dealer has offered to check the problem for a fee of $69 although the car is well within the power train coverage that vw promised when they sold the car.
Both windows have fallen out while vehicle was being driven at highway speeds. Infant was in back seat both times it happened.
Engine transmission light failed after 3 months, both windows have fallen down into door, front bumper has been torn off, antena and other plastic objects around car have fallen off,ABS system light is on again, cover for gas tank will not open (I had to pry it open), cup holders and mirror covers have broken, inside of car started to bubble after 6 months, because of the plastic. All the service department in san antonio could say was that I did not know how to manage car. I didn't know I had to take a class in opening the gas cover. Oddly enough, most of these things started to break after my two year warranty expired. All they had to say was that "when it rains it pours". I would never recommend this car to anyone
I understand that power window failures are not the worst safety concern for you. It was not for me. It was stressful having the window fall down in a less than pleasant neighborhood. It was annoying having to wait two weeks till the next available appointment. It was aggrevating having to tape up the window and deal with water damage. It was grating having things stolen from the car. It was unnacceptable that it happened less than 6 weeks later to the other window. Some one will get carjacked and killed.
Plastic clips on window regulator broke causing window to fall down into door. Unable to close window. This is the second time this has happened. It is a known problem throughout the volkswagen customer community. This product failure posses a safety risk and extreme inconvenience, as there is no window to provide protection from outside forces. The dealer replaced the part once under warranty. No matter who pays for the repair, the part will break again causing the same safety concerns. Volkswagen needs to provide swift recall action on this matter in order to prevent personal injury or property damage--vw would stand knowingly liable.
No summary listed for above vehicle.
The passenger window broke in the down position and became inoperable.
I recently had a problem with my front passenger side window regulator. My window fell into the door. I called the service department at burlington vw located in burlington, nj on july 13 to try and get this fixed as soon as possible. I was told that they could put the window in the up position for me, but it would be a couple of weeks before they could actually fix the problem. On july 14, I decided to go to a repair shop (anthonys corner inc., located in mt. Holly, nj) that could hopefully fix the problem much sooner. The repairman at anthonys put the window in the up position and ordered a new window regulator for me. About a week later it came to my attention that vw is aware of this common problem, so I was hopeful that vw would cover the costs of the repair. I filled out the customer care form on vw.com july 24 explaining the problem that I was having. A vw customer care rep left me a voice mail message the next day, so I followed up with them on july 26. The vw customer care rep informed me that I needed to take my vehicle to a vw dealer for them to diagnose the problem, thus requiring me to pay a diagnostic fee for something I already knew was broke. In addition, I was told that this is the only way they will consider assisting me. I then called back to burlington vw on july 26, and spoke to someone in the service department. I was then told there was know need to schedule an appointment right now because the part is on national back order. Additionally, I was told by the burlington vw repairman that since I have over 36,000 miles (vw good-will period) vw will not cover the cost of the repair. In conclusion, I received a call from anthonys july 27, letting me know that the window regulator had come in. In my opinion vw is hiding the fact that this model year (and maybe others) have defective window regulators. My other windows make noise occasionally, so I know its only a matter of time before another window drops into the door.
Window regulators fail due to defective design sending glass crashing down inside the door with no warning. The part is being replaced with one that has been redesigned. Volkswagen is aware of this problem but has failed to notify vehicle owners. This is a saftey issue. While operating a vehicle at highway speeds or in bad weather conditions one should not expect the window to fall down inside the door. My dealer has stated that they are replacing atleast one a day.
Electronic windows do not work and will not roll down. They were stuck. Also, left rear side window fell in, and will come back out.consumer has been to different dealers, and was told it was a common problem. Regulator and motor needed to be replaced.
Driver's side and passnger side windows have fallen down into door due to a faulty cable retractor. Dealer is aware of problem. Please provide further details.
Driver/passenger and right rear power windows have fallen within door frm. Please give any further details.
Driver's/ passenger's and right rear power windows have all fallen from tracks into door frame. Please give any further details.
While driving about 65 MPH passenger's side door glass fell down due to failure on glass support. Vehicle could not be repaired due to over mileage. Please provide more information.
Driver's power window was rolled up and suddenly it plunged down into the door. Motor still worked, but pieces of plastic were broken off on inside of the door. Dealer stated clip had stress signs that caused them to collapse.
Window arms should not be breaking on a 2.5yr old car with less than 50k mi. This is a product defect.
Faulty driver's side power window regulator is dangerous because the window falls down into the door. The driver must negotiate continued driving without an operation window and is subject to safety risk.
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