I am the primary repair person for this vehicle. Over its history, there have been numerous component failures that in my opinion are unacceptable for a vehicle with this mileage and age. I personally know the owner, and know that it is not operated under unusually harsh conditions. The vehicle was involved in a minor cosmetic crash early on, otherwise, there have been no unusual outside factors. At this point, the car has only 37,000 miles on the odometer. Primary use is on long trips. The vehicle is parked and stored for about 3-6 months each year. First problem: air conditioning system leak: the expansion valve failed, requiring replacement. Check engine/ malfunction indicator light: has come on several times, each time with the same dtc, a manufacturer specific code related to the mass air flow sensor. The power windows have failed, ultimately resulting in free repair of the windows with a revised retaining clip, as this problem occurs far too often, and finally, the rear brake pads have worn completely with the front pads in virtually new condition. This is accompanied by all four rotors being excessively pitted, with large areas of the rotor face actually flaking off. My research shows that I may end up needing to replace the rear calipers, as well, due to poor design.
2000 Volkswagen Jetta brakes complaints
Page 2 of 3: complaints 11 to 40 of 45, newest first, as owners wrote them.
While vehicle still under warranty, brake malfunction ocurred. Brake pedal would become soft when pressed down on, sinking to floorvery fast, emitting an air release type sound, simular to anti lock brake release sound, but without the controled spurts, the presure release happens all at once, causing lock up of brakes. Dealership was never able to fix problem, it returned after vehicle was out of warranty, and now happens on most warm days, multiple times a day.
No warning lights illuminated. Periodically the braking pressure was released and a pedal pulse was felt while stopping. The dealer stated that the problem to the ABS pump leaked into the ABS module. *jb the consumer's daughter was unable to stop in a parking lot as a result of the brakes releasing causing her to hit another vehicle. The person in the other vehicle sought medical treatment.
While driving, the ABS brake light came on intermittently. The clutch became stuck and the consumer had to jiggle the gear. The vehicle also had electrical problems. *bf AC compressor failed. New battery went dead. Four window failure due to electrical problem.
There have been three instances where the same right rear brake pad have worn down before any of the other brake pad on our vehicle. At the time we had an extended warrenty and contacted the dealership and the vehicle warrenty owner through the dealership. The warrenty owner indicated that it was normal wear and tear therefore they would not cover it. We fought with the dealership about the issue but they also indicated the same thing although they commented that it was very unusual that only one side of the vehicle would have such a problem. We met another customer at the same dealership that was having the same exact issue with her vehicle and had brought it in for repair. We mentioned this to the service agent but it was again not regarded as something significant. The following year we had the same issue with that side of the vehicle again. We went to the same dealership with our compliant and showed them our repair order the year before and they did not regard it at all. We had the problem repair at pep boys because it was going to be too much at the dealership. We again had the problem a third time and by this time our extended warrenty was over and we knew the dealership would not listen so we went ahead and repaired the problem yet again. After reading the owners manual and speaking with a few friends we decided to finally report the issue to the federal safety agency after hearing about the tire issues with SUV's. Thanks.
When attempting to stop the brakes failed completely. No impact reported.
Transmission failed. The dealer replaced the part. However, two weeks later the part failed again. *ak the vehicle would not go into reverse. The transmission slipped and the vehicle had run into a pole at a gas station on the right front side. This problem remained the same. The engine light had come on along with the transmission problems. Other problems were: the tire pressure had to be reset on numerous occasions, rear pads, A/C was not cooling, glove box, power windows, console, power sunroof, interior trim, steering/suspension, driveability, trim electrical, sound system, and heating/cooling. *sc the consumer did not report any damage to vehicle when she hit the pole.
Rear brake pads worn out at 18,000 k. Rotor had to be replaced. Caliper was named as defictive and no explanation was given
My vehicle is a tdi diesel -computer/engine - engine diagnosis light has come on - diagnosis ($85.00) gate on turbo charger does not operate properly. Was told could drive vehicle but performance may deteriorate. Engine light still comes on ocaaisionaly. Rear brakes seized and wore completely out - dealer refused any warranty - wrote v/w customer service - they refunded about 90% of my cost
Brake pads went callipers went and rotters went with brakes. Vw used the wrong callipers for the car. Ac went did not go cold. Starter went had to replace with new one that was the other. Paint staring chipping part of the cost was a key scratch. Engine light came on had to replace massive air flow meter.
Replaced rear brake light 4 times; emergency flasher & turn signals fail to work randomly. Twice had rear brake pads replaced; rotors turned second time -- total cost $550. Repeated sensor failures -- knock sensor, mass air flow sensor, coolant temperature sensor; induction coil failure & vehicle imbolized. Driver mirror repaired twice; passenger p/window stuck down; driver window lock twice; seat belt cracked
While driving at 15 MPH driver heard a loud pop. Brake pedal went to the floor and continued this way until the driver pulled into a parking lot. There were no brakes.
2000 jetta gl, cannot move the car out of park. Vehicle is locked. I heard that this is common with the 2000 jetta from many people, and I was told that the car has locked while driving. I feel this is dangerous.
Rear brakes on vw jetta -- calipers seized, rotors ruined, pads metal-to-metal. Front brakes virtually in factory condition.
Vehicle suffered a lost of power when check engine light illuminates.*mr on march 7 2002 university vw discovered a defective airflow meter. The windshield was replaced for a cracked rain drain. The brake servo was changed for a pin hole air leak. Consumer was told that the glow plug harness might be the cause as to why the brake lights come on. The hazard switch switched on and off distressing other drivers behind. Replaced the hazard relay switch (on the dash) by myself. Back brake pad wore down to the rivets. Vehicle overheated on 3 occasions had pressure test and thermostat changed and problem still exist.*ts
Consumer called complaining about gas recirculation valve ( egr valve). Vehicle won't accelerate even though she wa s stepping all the way on the gas pedal. Dealer was contacted, and stated that the vehicle was out of warranty. Had to replace brakes and rotors at 35000 miles, which she thought that it was not usually normal on any vehicle.
Brake sensor failed. Epc light activated and car failed to shift from park. Mechanical brake on transmission failed to recognize brake was depressed. Faulty sensor requred to be replaced.
2000 jetta - VIN [xxx] when replacing my brake disc pads I noted that the front discs pads are in show room quantity. It appears that only the rear brakes are working. To have 40000 miles on a car and have virtually no wear on the front disc pads gives me cause for concern. What is the brake design basis for the 2000 jetta? Is the operation of only the rear brakes a safety concern? Can the 2000 jetta meet the federal safety agency standards for allowable stopping distance with only rear disc brake operation? Vw international responded by phone call noting that they were not concerned if the front wheel brakes were not working. Our family purchased two 2000 jetta's at the same time. The second jetta had the rear brakes replaced at 30000 miles at dealer cost. They called it premature wear. Also at 40000 miles the second jetta front brakes had to be replaced. The dealer called this normal wear. I'm not sure what is considered normal based on what vw says. I do know I am concerned that the front brakes are not working. *nlm information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The brakes locked up causing extend stopping distance. Dealer notified.
Premature wear of front brake pads.
The rotors and pads failed. Please provide any further information. Ph
Date of first known problem provided. Have already been through bbb autoline regarding most of the defects listed and thought manufacturer had fixed them. Now vehicle has the same problems plus more. All work being done at dealership is at manufacturer's expense, however, this car is a major inconvenience due to unreliability. Electrical problems aren't solved with replaced wiring harnesses, unsafe door hinges and window regulators make for hazardous driving conditions, airbag sensor problems, and quick to wear out rear brakes are all very dangerous defects for a new car owner to suffer with. Dt
Right front window failed to go up or down and the left rear window popped while closing due to broken lifters. The left front window fell into the door. The window regulator failed twice. *yh
My car is nightmare of failures. Cruise control light (dealer claims the car doesnt have one - but you can see it if you use a flashlight at an oblique angle) failure, ABS module switch failure (according to dealer) causing cruise control to unexpectedly disengage. I also learned from other motorists that the same switch controls brake light illumination (all bulbs and other signal lights work). Fuel injection module over injected gas causing excessive pressure. Relief valve failed to open causing turbo overpressure to +120psi. Failure caused hoses to blow sending hose clamps as projectiles. This week, the front passenger side window unexpectedly dropped into the door. Dealer has literally taped the window up until a part arrives. Dealer admits to mfg design defect - no voluntary recall. No dealers will voluntarily replace clips until they fail. Volkswagen position is that they know there is a design flaw, but wont replace known bad clips until there is a failure. Window failure could cause objects (stones kicked up by tires of other cars) to hit passengers. Infant / child safety risk. Window integrity questionable in an accident if it fails when driving 15mph. Help!
Cruise control failure. Linked to ABS brake module - switch failure which also caused rear brake lights to stop functioning.
Module controlling ABS brakes- switch failed, causing rear brake lights and ABS to stop functioning. Normal lights (not brake lights) continued to function. Bulbs (include brake lights) were fine. Brakes worked (no ABS) but no one behind me could tell if I was braking. Learned of issue from passing motorist.
During regular service dealer ask for replace rear brake. They said - rear rotor warped and pads worn. They charge - brakpadset $55, brake disc $100 and labor $210. So total $370.95. And this is not covered by warranty. I use car in not mountain area and average speed about 35-50 miles per hour.
Calliper left frozen, calliper right, would not retract warranty up @24000.
1. The rear brake line snapped off while installing new pads. The brake line snapped a clean cut, no bends etc. The brake line appeared to be very brittle and was probably a result of metal fatigue or faulty original equipment. It should be noted that the rear brake pads were completely worn out at just 33964 miles while the front pads appeared to be nearly new. This is a reverse in normal wear out patterns and was probably caused by the calipers overheating/locked up etc. 2. The rear brake pads were completely worn out after only 33964 miles of which most of the travel was on non-stop on interstate highways. Either the rear brake pads were defective or there is something wrong with the design of the vw jetta, which caused the rear pads to wear out long before the front.
Rear brakes/rotors worn out at 23,000 miles (no explanation given).
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