Dt*: the contact stated the driver's side air bag deployed unexpectedly while driving at 60 MPH. There was a police report filed. The police determined there was no debris in the road at the time of the incident. A representative from the manufacturer inspected the vehicle and discovered a dent in the metal in the rear of the vehicle. This was determined to be the cause of the premature deployment.
2002 Volkswagen Jetta airbags complaints
Page 3 of 5: complaints 41 to 70 of 108, newest first, as owners wrote them.
My wife was in a car accident on 12/2/05 in her 2002 vw jetta gls. A lady had ran a red light and collided with the front driver side of the car at approx: 40 MPH. The car was equipped with front and side airbags; neither of which airbag deployed. My wife hit her head on the front driver side window because the airbags did not deploy.
My husband was driving down manchester road (a busy 4 lane road) getting ready to make a right hand when the passenger airbags deployed. He said it sounded like a gunshot went off in the car. He was able to pull the car into a walgreens parking lot. My 4 year old son was suppose to be in the car with him. He would have been injured if he was. This is a serious defect and needs to be acknowledged and dealt with. There was no impact and not a mark on the car indicating an accident. Vw is refusing to pay for the repair because they state that an accident had to occur because air bags don't just go off. My car insurance company is also not paying because there is no visible damage on the car to be fixed therefore there is no claim to be filed.
We own a 2002 vw jetta 2.0l. We were driving through an intersection and the passenger side curtain and passenger seat airbag deployed without cause. We pulled off to the side to check for any exterior damage that could of caused the deployment but could not see any. We drove it home (@ 1 mile) and had it towed to the dealership where we will hear about their course of action to repair the issue. Is this a occurrence that is under investigation? If so it might be helpful to know since this will be a very costly repair and haven't had the best of luck with vw even though it's still under warranty.
After making a right turn getting up to a speed between 25-30 MPH my driver side airbags deployed for no apparent reason even with the roads in good condition. 30-40 seconds more and I would have been merging on to on a busy interstate in which could have resulted in personal injury to myself and other drivers, along with car damages. Luckily this happened before time. Vw rep refuses to solve the issue by replacing the seat and all side and side curtain airbags (as I suspected due to reading other complaints on here and other internet sources). They found the sensors had reason to go off what reason they haven't been able to establish the cause making this a mechanical issue and not a driver issue. I am in a loaner vw jetta and still fret the side airbags will go off. After being a loyal buyer of vw since 1987, they can count one less in the family. I have already contacted a lawyer and will be contacting my local news station to try and "out this problem" and make sure that this information be known to the public of vw's lack to investigate these issues and lack of compassion and customer service in severe issues like this.
A car pulled over in front of me trying to turn left. I had the right of me with no stop of traffic light at this intersection. I hit the left side of that car with the front/front left corner of my car at 45 MPH and none of the air bags deployed. I would expect that at such a speed at least one airbag would have deployed. Please advise.
On 9/17/2005 I was pulling into my assigned parking spot at my condo. I was approximately traveling about 3 MPH and had my brakes applied to maneuver into my parking spot. Upon reaching the curb, I applied pressure to the brakes and expected to come to a complete stop. However, my car lunged forward and ended up in my neighbor's living room. My car only stopped after taking out the brick structure and front window of her condo. Before making impact with the outside structure I attempted to brake twice with no response. The impact was substantial and yet the airbags never deployed. My car was towed to a garage that my insurance approved and not to the dealership who has serviced my car for all the current recalls and various problems. The recalls and problems include the brake light switch, replacement of the coil ignition, armrest break, alarm sounding for no reason, and the window falling into the door frame. This accident caused serious property damage and the police were called to the scene. The police acknowledged my skid marks and my attempt at applying the brakes. The situation was treated/cited as a car accident so that my neighbor and I could go through the proper procedures of her damages being reimbursed. I plan to prove my car is defective and a lemon. I would appreciate any feedback, advice or suggestions regarding my situation. *nm
Passenger side curtain airbag and seat airbag deployment with no collision. Passenger side airbag sensor too sensitive. Slight swerve and brake to avoid small animal. No collision involved. Car has no visible signs of damage. Never in an accident. Currently in the process of contacting vwoa.
I was driving to work when my 2002 voklswagen jetta hit a bump in the road/pothole and the passenger airbag went off. I got out to inspect if I hit anything since I wasn't sure because of the airbag going off. I got out of the car and there was nothing in the road besides a pothole that everyone else hit as well on the off ramp. There was not a scratch of damage or any impact at all. I just bought this car a little over 2 months ago and it was already back to the dealer for a broken power window and twice for the transmission. I am fed up with this car. There is only 25,000 miles on the car and an airbag should not go off for a pothole. I went to a different vw dealer and they said it's not a warranty issue and it would cost $800 - $1,000 to fix. This is ridiculous that I will have to pay for something like this for normal use of the car.
Consumer request for reimbursment regarding repairs for the air bag equipment which inadvertently deployed when the vehicle ran over a curb.***no answer required***. *mr *bf
While driving on an interstate highway with my girlfriend in the pass seat, the driver's side curtain airbags deployed for no reason. There was no impact or pothole hit. I was able to maintain control of the vehicle and get off to the shoulder. I received burns and deep bruises on my upper left arm and left side ribcage. Car was driveable from there, however the pre-tensioners for the seat belt also fired and could not use the seat belt. Upon talking with a local vw dealer, they advised that this would be an insurance claim, as the airbag would not just go off, and they mentioned that there have been no instances of random deployment...all have been due to something causing the deployment.?. I could have easily lost control of the car, and things could have been much worse. Still dealing with the medical.
While driving at approximately 60 MPH the front and side air bags inadvertently deployed. Consumer avoided a crash by pulling to the side of road. *ak
I have 2002 jetta while driving down interstate hit small object in road with passenger front tire this caused both side curtain and seat airbag to deploy. Impact was not enough to blow front tire or cause me to loose control of vechile. Was told by insurance company they have seen this before have contacted volkswagen and have appointment to get estimate on repair cost and if they will cover or insurance will have to cover.
While driving 40 MPH, the front/rear side air bags inadvertently deployed. The dealership was notified, but did not resolve the problem. The cause was not determined. Please provide more information.
While driving 60 MPH front air bags deployed without warning. Dealership was notified, but did not resolve the problem.
Vehicle was on the road at 5 MPH when all of a sudden the passenger side air bag deployed on its own. Manufacturer was contacted by the consumer.
My airbag warning light went on just prior to my 80000 mile service. I informed my vw service dept of this. When I picked up my car I was informed that to repair the problem would cost $800-$900. This is equipment that has no moving is factory installed. This is obviously a manufacturing defect. Is this common? What are my options? Do I have any recourse?
I am very concerned about the reports I have read about sudden airbag deployments for no reason on volkswagen models jetta, gti and golf, year 2001-2003. As a 2002 jetta owner, I do not wish to suffer from airbag injury from inappropriate airbag deployment. Please investigate this matter for the consumers behalf and recall if necessary. Thank you.
My daughter was exiting I-4 onto I-95 in daytona beach, fl. She was traveling about 45 MPH, when the michilen tire on the right front wheel came off. This caused her to lose control of the 2002 vw jetta (30,000 miles) and roll the vehicle. She was injured and the only car involved in the accident. None of the airbags deployed. I am concerned that the side airbag should have deployed lessening her injuries, as her head hit the side of the car and has caused great problems.
I was driving on the freeway at around 2:00p.m. In the afternoon and all of a sudden the passenger side front air bag,side seat air bag and the rear air bag deployed without any collision. My car was not damaged at all. The supervisor technician at trans ocean vw refused to cover the cost to repair three of the airbags even though my car was still under warranty. They claimed that the computer sensor detected an impact which triggered the deployment of the airbags. It was lucky that the deployment of the airbags wasn't on the driver's side, otherwise, I would have lost my control on the steering wheel leading to more serious consequences. I was just in shock at that time but the highway patrol was managed to guide me off the freeway. At last I claimed my insurance and paid $500 deductible from my pocket to fix the airbags. The insurance premium increased a lot after this so-called "accident". I hereby ask vw of america to recall all defective vehicles to prevent future accidents from happening.
While driving air bags deployed. After being inspected by the manufacturer, they stated that there was crash damage. However, vehicle was not damaged. Insurance company inspected vehicle, and stated there was no damage, but there was a defect in the air bags.
Curtain airbag on passenger's side, seat airbag on the passenger's side , and the dashboard airbag cover fell off. Dealer refused to repair it. *ak while drivign the consumer heard aloud bang. The passenger side air bag had deployed although there was no imppact. No injuries were stated.
After I was pulled out of a parking spot, the doors clicked as if they were going to lock automatically as they normally do at 10 MPH. The click sounded funny, so I looked at the door locks and noticed that they hadn't locked. Soon thereafter, the battery on the car stopped, which I noticed because I couldn't accelerate and I couldn't turn the steering wheel. I started the car again, without a problem. The airbag light went on and stayed on and I noticed that the lights in the back seat over the doors stayed on though. I traveled to my next stop and the lights in the back seat went out. I then started toward my next stop and had reached 25 MPH when the side airbag in the driver's seat exploded. I called the dealer to see if the car was safe to drive, they said it was. I then started driving to the dealer when the battery cut out again; I could tell because I could not steer and I could not accelerate. I pulled over to a safe spot and called for a tow truck. While I was sitting in the parked car with the A/C on waiting for the tow to arrive, the passenger-side curtain and seat airbags deployed. The car is currently at the dealer so they can investigate if there was a malfunction. No, I'm not kidding, that's what they said.
I was driving along highway 50 and all of a sudden the passenger side, door and seat air bags deployed. The elk grove volkswagon dealership is accusing me of running over something and I know that I didn't. I was going 65 MPH and if I would have ran over something to jolt my car enough to deploy my airbags, I'm sure all of them would have deployed, as well as, I would have been aware of some type of collision.
Airbag unit light came on for a third time. Vehicle was taken to the dealer on two occasions for repairs.
Was in an automobile accident and was hit square in the side of the car at 45 MPH. Damage was done to entire left side of vehicle. No air bags deployed. I have front and side air bags. Called volkswagen to determine where sensors are, and the sensor on the side is where I was hit. I did some research through the federal safety agency reports on volkswagen, seems there are a sufficient amount of consumer complaints with the airbags, many of which state volkswagen didn't want to discuss or take care of. I am concerned with for my own safety while driving this volkswagen.
Problems with air bag system resulted in unnecessary deployments. *mr vw refused to discuss the matter with the dealer or the consumer. There was an intermittent air bag deployment of the head and side passenger air bags during normal travel. The vehicle was still under warranty. The consumer discovered that 40 other 2002 jetta owners experienced this same problem. *sc
Passenger side/window airbag deployed. Dealer stated that computer was reading crash damage. Consumer indicated vehicle was not involved in a crash. *ak the vehicle was taken to the dealer. The dealer pulled data off the computer that indicated that there was a crash and damage to the right front wheel. Due to their findings the manufacturer refused to cover any repairs under warranty. The consumer's insurance company also performed an investigation and they concluded that there was no evidence of a crash. The insurance company and manufacturer are trying to schedule a time to get together and take the air bags apart to determine what caused them to deploy.
While driving between 30 and 35 MPH consumer hit a pot hole and front passenger and side curtain air bags deployed. Dealer notified.
While accelerating from a stop at 10 MPH the side impact air bags on the passenger side inadvertently deployed. The dealership was notified, but did not resolve the problem. *ak
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