1) transmission slips, and causes a thud. Have taken vehicle to dealership 3 times and nothing has been done to correct this problem. 2) LED display disappears. Have informed dealership of this problem twice and nothing has been done to correct this problem. 3) brakes are mushy. Have informed dealership once and nothing has been done to correct this problem. 4) vehicle is sluggish when accelerating. Have informed dealership once. 5) engine light has come on, and there is peculiar smell. Have informed dealership once.
2002 Volkswagen Jetta engine complaints
Page 4 of 5: complaints 71 to 100 of 110, newest first, as owners wrote them.
I own a 2002 jetta purchased from a vw dealership in towson md in april, 02. I have close to 30000 miles on my car. About two months ago I noticed that my oil light came on. It was about 2000 miles until my next oil change. Oil is changed every 5k miles. When I checked my dipstick it was dry. I had to add about three quarts. Now about every 1k miles my car consumes about 1.5 qt of oil. This is a big problem. I read the owners manual regarding oil consuption with the jetta and it said it will consume oil when the engine is new. Mine is not. There are posts all over the internet regarding this issue and something has to be done.
The vehicle burns oil prematurely.
I bought the car 3 days later the problem(s) started. And they have been going ever since. Shifting hard, display lights, would not start, wondows would not roll down, or iff they did, they made a loud thud.
This car has had too many serious problems to be limited to this small space. It is clearly a lemon. These problems substantially impair the use and value of the vehicle. The car received a new transmission yesterday after we had reported 3 previous times that there it remained in reverse after shifting into drive. Each time we were told it was unreproduceable and the complaint was never noted on the work orders. Finally, the dealership did relent and replace the transmission. We encountered the same type of treatment with the engine burning oil, and it wasn't until the engine ran completely out of oil, that the dealer would address the problem. The first time we had complained about the oil was 2 months after we had bought the car!!!
I have a 2002 vw jetta, automatic, 2.0 engine. I have put 4200 miles on the car and have had it to two different vw dealerships trying to get a problem fixed with no luck. The car will hesitate upon acceleration from time to time. I acts like it is not getting the signal to speed up. The engine does not stall or sputter, it simply remains at an idle for 1 or 2 seconds and the slowly picks ups speed. No engine lights come on when this happens. This has happened at least 30 or more times since I bought it new. It has nearly cause me to have an accident a couple of different times as I am pulling out into traffic. The dealers claim to have never heard of this before, but after some searching I have found very similar complaints from people with the vw passat. I am frustrated that no one can seem to fix it and I am concerned that I may have a lemon car.
3 engine coils have failed and have been replaced. Now the transmission is gone and they are replacing the whole transmission the left front door latch has failed too.
I have a 2002 1.8t volkswagen jetta - I have experienced numerous failures. 1)radio has failed twice - in each instance fault was traced to a fuse - following radio failure I experienced repeated dead batteries until the radio was repaired. 2) ABS failure detected when I was getting my radio fixed the second time 3)vehicle has failed to start on two occasions - I wait a minute and try again - it worked 4)my window fell into the door 5)I experienced an activation of numerous engine fault lights that reset following engine restart 6)the coating on interior door handle surfaces peels off easily 7)the chrome ring around the shift know is peeling.
#3 engine coil continues to burn out, causing vehicle to sputter and stall while driving. Vehicle was repaired under a safety campaign two weeks ago ,and it experienced the same problem again.
Intermittently while driving at 70 MPH suddenly speed decreased to 25 MPH for 10 seconds. Dealer had inspected vehicle several times, but problem still occurring. The problem.
Oil consumption. Volkswagen says "your oil should be changed every 5000 miles" well I have a jetta and have run out of oil completely empty 3 times under 3000. I am currently undergoing an oil consumption with volkswagon. At this point I am at 3000 miles and I am 2 1/2 quarts low and still have 2000 miles till I have an oil change. There are no leaks, no oil on the engine. It is basically just disappearing on me. If I had not caught on to this, I could have blown the engine and it would have been my fault. Once volkswagon studies my oil consuption study they will determine what they are going to do with it. I have had it with volkswagon. I feel as if I live there. I am there more than I am at home with all kinds of problems. (slamming of the transmission, feels as if breaks won't catch to stop, broken consult, rip in seat seams, replacement of side door panels because of peeling, broken back ashtray, piece of sun roof broken off hit me in head).
Excessive engine oil consumption. His is my second new jetta that burns engine oil. The car consumes 1 qt of oil per 2000 mi. Taking into consideration this car had 7 miles when I lease it, and I drive under normal driving conditions this engine oil consumption, for me, is totally unreasonable. If I would not refill the engine oil between oil change intervals (5000 mi), the car would consume 55% of its total engine oil, possibly burning its engine.
I purchased the 2002 1.8t volkswagen jetta on 1/09/02. My service record begins on 1/23/02. From day one, I have pointed out that this car leaks/has wind noise from doors/windows. Seals were replaced on drivers side doors on 6/27/02. Leakage/moisture to date, is an issue. Now there is visible water damage and mold growing along drivers side. Issue- poor quality product. Dangerous mold growing-health factor! Ignition coil failure twice! Radio has blown twice- faulty wiring! Car lunges when started or hard to stop once running. My situation is not "special". There are many others that have purchased this product and have their safety compromised. Ignition coil is a suppose to be a recall, but only when they fail. Volkswagen of america will not replace until you are stranded! This is a severe safety issue. Mold growing in my car is a severe safety issue.
While driving at any speed and with no warning consumer can strongly smell fumes inside the vehicle . Dealer notified.
I had both the passenger side window and the driver side window fall into the door frame within a matter of months. Both times the windows were fixed, however, they were reluctant to fix the problem as if it had been my fault. I have a small child and I don't think he appreciates asphyxiation from so much wind in his face on the long drives to the dealer to be replaced. This is just one of the problems on this car, the clutch gets stuck (repaired twice), the sunroof trim broke off and needed to be replaced, the engine makes a rattling noise when shifting (fixed twice), stereo system swallowed my cd (twice before new system installed), and air conditioning releases an awful moldy smell when turned on which dealer refuses to attempt to fix. Bought car in valencia volkswagen in valencia, ca. Solution simple, traded in my 1yr old car for a better car, one that works!
While driving, the vehicle suddenly decreased in speed.
I have been going to board walk volkswagen dealer in richardson and rusty wallace volkswagen in garland, texas for my repair for my car for more than 8 times. The car is still not repaired and I am very frustrated. The problem is that when I start my car, it shakes really bad I would have to warm it up for 5 minutes. Sometimes the car dies while I am driving. I wrote a complaint letter to the rusty wallace because I purchased my vehicle there and the service manager (dan turk) seems to be avoiding my phone calls. I need help!! I would like to attach my letter of complaint (that I sent to the dealer) if I could. Thank you.
The engine light illuminated, the dealer stated the ignition coil was defective. The vehicle over heated, and the problem was diagnosed as a ruptured coolant pump. *ts
The vehicle experienced intermittent stalling. *ak
When the vehicle accelerated from a stop, the vehicle stalled momentarily and then accelerated. There was approximately a 3-5 second delay in acceleration. Dealer was unable to duplicate problem.*jb
Vw jetta & audi turbo engines have been found to have defective coils. Ph
This is a complaint about the well known vw 1.8t ignition coil problem
Dealer change the faulty coil pack but happen again and dealer refused to change the other two coil. Please provide further information. Ph
Vehicle ignition coil is faulty and dealer refuses to repair the coil. Please provide additional information. Ph
Vehicle suddenly loss engine power and can not be driven. Dealer notified. Please provide additional information. Ts
I have experienced 3 separate incidents in the last 4 months where an engine coilpack in my 2002 vw jetta 1.8l turbo failed while I was driving the car. In each case, I have experienced a sudden, dramatic loss of power and the car begins to shudder. The last time this happened (1/25/2003), I was driving in traffic at ~45 MPH and was nearly hit by another car due to my sudden engine trouble. Vw continues to replace the coilpacks but acknowledges that they are prone to failing suddenly and without warning. The last time one failed, it was replaced with the newly designed coilpack which wasn't supposed to be failure-prone. I asked that each of the individual coilpacks (4 total) be replaced due to the fact that the older ones were susceptible to failure but was told that vw would only replace them as they failed. This time, the newly designed coilpack failed, as well as one of the other, older ones. I am awaiting 2 replacement coilpacks; however, they are the same design as the 2 which just failed. Frankly, I am afraid to drive my car at highway speeds, as there is absolutely no guarantee that the same problem won't happen again without warning.
While driving the engine light goes on and very heavy vibrations are felt coming from the engine, it feels as if the car is shaking apart. After first occurrence vw repaired car and reported the problem as a faulty coil pack. Two months later the same problem occurred, engine light goes on and very heavy vibrations are felt from the engine. I have scheduled an appointment to get it repaired again.
Consumer stated that while driving at any speed and without warning the vehicle will shut off causing consumer to pull over. Dealer notified. Ts
When vehicle was at an idle, it started shaking and the engine light was flashing. Consumer had vehicle towed. The dealership indicated that this was caused by the cylinder coil going bad. Please provide more details. Ts
Engine failure due to complete failure of 2 ignition coils. Car does not get power, operates at dangerously low speeds, especially when you're on the highway. Acknowledged by dealer as a major problem with 2002 1.8turbo vw/audi engines. Manufacturer defect but will only permit replacement of coils that are "bad" even though they know the others may go too.
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