Both front windows have fallen. I have been without my car for over 2 wks. The first time the window fell it took about a week. All dealers in miami have the windows on backorder due to the high amount of incidents.
2002 Volkswagen Jetta visibility complaints
Page 3 of 3: complaints 41 to 45 of 45, newest first, as owners wrote them.
On three separate occasions the drivers side front window (2) and the passenger side front window (1) has fallen down into the door. On the first occasion the window shattered inside the door and had to be replaced. The latest incident happened on july 1st, 2002 and as of this date (7/19/02) vw has not only not repaired the car, but can't give me a date when they can because they can't locate parts to repair the assembly. The car is being driven with the dealer installed tape holding the windows up, but this doesn't work very well in the arizona sun or during monsoon season. I'd also like to add that the last time this happened my wife was driving from phoenix to tucson (as she does 4 times a week, round trip of 230 miles daily) and had to drive over 100 miles with no window in 111 degree heat. The local dealer has been great throughtout this whole exercise, but vw has not given customer service I would brag about. One more item I'd like to add - I've talked with several other jetta owners who have had the exact same problem. Any help you can offer will be greatly appreciated.
Bolth driver and passenger window doesn't open or close. This is a safety issue. They are locked in place and can't be opened until the units are replaced.
This is a huge problem, almost everyone I have spoke to about it at the dealership admits that it is a huge problem. They knew what was wrong with the car when I called without even looking at it. This happened twice with in two months of the first problem. You need to investage this before some one gets killed. No safety defect listed.
Window regulator broke. Window would power up or down, stayed in down position with rain coming in.
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